BEAUTY MD
SPA
SALON
CALL CENTRE
CORPORATE
100
Cost of EC signature pedicure?
EC signature pedicure costs $85
100
What is the stating costs for the FULL keratin treatment?
starting cost for the FULL keratin treatment is $350
100
Sedri gets sick on Sunday night & starts to worry because she works Monday morning at 9am...what should she do?
-Give Ashley as much notice as possible (3 hour min.) -Try to find coverage
100
What is linas email?
lina@evelinecharles.com
200
A new guest wants the pro-4 facial. How do we book them in?
-Advanced cons. (30 min) -Maxaline cream (15 min) -Service gap (15 min) -Pro-4 (1 hr & a half)
200
What is the cost for hybrid removal?
Hybrid removal is $15
200
What does a level 2 charge for a ladies cut?
Level 2 charges $50 for a ladies cut
200
Who is our operations director?
Angela Toth
300
Who does the beauty md consultations?
-Chelsea -Delrene -Tanya
300
What is the cost of a EC signature manicure?
EC signature manicure is $55
300
What does the BTX hair treatment start at?
BTX hair treatment starts at $200
300
Who is our group bookings gal?
FERN! :)
300
Who is our spa director?
Cheryl Johns
400
Difference between fillers & botox
Filler: Lip enhancer, if a guest has wrinkles Botox: To prevent wrinkles
400
A guest requests a EC signature pedicure & hybrid application added on. What is the cost?
85+30=$115
400
What do Brandis highlights start at?
$150
400
You miss your bus & you know youll be late for work. What do you do?
-Call into work & let Ashley know.
400
Who is the marketing coordinator?
Keith Lande
500
Can a guest do microderm & botox on the same day?
Yes. If microderm is booked 1st then botox afterwards
500
When can a guest have a massage if she is expecting?
Past 1st trimester
500
Your booking a level 1 stylist for highlights & cut...how do you book this?
Back to back (no service gap) & toner time.
500
What time we do open on Sundays?
9:30 am!
500
Who is our IT guy? :)
JESSE BAKER!