Zones
What are the names of the Zones?
Tech, Reading, Toys, and Craft/Snack
Is it your Duty to Report?
Yes
Where is the Lockbox and what is the code?
Erin's office, black shelf
019
What is the time-line of filling out an Incident Report?
As soon as possible after the Incident (the same day)
How do Members get points?
Being kind, helping without being asked, displaying BGC's core values.
How long do we spend in each Zone?
20 Minutes
How do you resolve a conflict with co-workers?
1. Speak with the co-worker
2. If this doesn't work, speak with your supervisor
How do you administer an Epi-Pen?
Blue to the Sky, Orange to the Thigh
How can you include a disengaged Member?
Speak with them, find out why they're not engaging. Encouragement, find a way to make the activity fit into their interests.
What do you do if an adult you don't know shows up to pick up a Member?
Get your supervisor (Erin or Emma) and ID them.
What is a last minute activity you can do in Reading?
Going on a Picnic, BINGO, Secret Word, Charades, Yoga, Don't Touch the Colour, etc.
What is considered Confidential information?
Anything regarding the Members
Names, phone numbers, addresses, family status, delicate situations
Who needs an Epi-Pen and why?
Harrison - Bananas
Gabby - Shellfish
What is a type of behaviour your supervisors would speak with parents about?
Bullying, fighting, spitting, crying, unusual behaviour, etc.
What is the purpose of the Ages and Stages?
A guide to where children typically are, what they're capable of, and what is developmentally appropriate
What is BOTH inside and outside ratio?
Inside- 1:15
Outside- 1:22
Can a Member leave with someone NOT on their approved pick up list?
NO
A Member tripped and fell during a game of Tag; what do you do?
Assess the situation, preform First Aid if applicable. Fill out an Incident Report, alert your supervisor
A Member is continuously disrupting the group, what can you do?
Have a conversation with the Member and problem solve together.
If it's not the first time, let your supervisors know
What is considered a Critical Incident?
Why do we have Zones?
To successfully deliver programming to the Members; to prevent chaos and create order within the Club; helps reduce the number of Incidents that can occur when Members have too much free time.
What are photos of Members taken with? And what are done with them?
The Club phone ONLY, they are sent to Emma Harris (Comms) for social media
In the case of a fire, where is our OFF-SITE meeting place?
The Rink
One Member is bullying another, what can you do?
Take a problem solving approach to the situation, speak with the Members explaining to the "bully" that their behaviour is considered bullying.
Notify your supervisor
Why are we never one on one with a Member?
Safety, of both yourself and the Member