6A and 6B
Define Staff
are the people who work for the business in exchange for payment
Define Robotics
programmable machines that are capable of performing specified tasks
Define internal recruitment
the process of filling job vacancies with existing staff at the business
identify 3 selection methods
interviews
psychological testing
work testing
online selection
Define employment contract
a legal document that outlines the wages and work conditions of an employee within a business
What is an effective management strategy
One of the following:
Clearly communicate goals
motivate employees
support employees
Define Job Analysis
Process of identifying the essential duties, tasks and responsibilities of a specific role
Define online recruitment agency
business that works on behalf of an employer to find a suitable candidate
whereas
the Fair work Ombudsman is who investigates allegations of non-compliance with the Fair Work Act
Define terms of notice
written communications that an employee must provide to a business within a certain amount of time before leaving their position
What are the sources of knowledge and skill
Experience
Education
Qualifications
title
location
description of business
tasks
duties
responsiblities
Identify 3 external recruitment methods
websites
online recruitment agencies
social media
From the business point of view discuss the need for job interviews
Pros:
provide business with an insight into candidates personality, attitude, motivation
employer can ask detailed questions that inform selections
can assess candidates ability to think under pressure
Cons
Interviewers may be biased and influenced by their personal preferences and opinions
candidates may be dishonest in an interview in order to present themselves as more suitable for role
Explain work life balance
the division of a persons time between the demands of their job and their personal life. Employees place more value on having a healthy work-life balance to allow time for both their job and other life commitments.
Diverse workforce is
includes individuals of different genders, ethnicities, and ages that have unique personal and professional experiences
pros: enable employees to complete work faster with fewer errors.
employees more productive so fewer staff required
Cons: need to train staff on how to use technology
staff may be required to take on more roles and responsibilities
Discuss whether a business should hire using internal recruitment methods
Internal Recruitment methods
Pros:
know the candidate and how well they do their job
encourages other staff to seek promotions and grow their career
The business knows that the employee fits their culture.
Cons
Limited source of applicants
Existing employees may not have the correct skills or knowledge for the vacant role.
A business may not gain new ideas or perspectives from existing employees
Employees who are not selected may lose motivation and become resentful.
Identify 3 of the National employment Standards
maximum weekly hours
request for flexible working arrangements
offers and requests for casual conversion
parental leave and related entitlements
annual leave
personal or carer's leave, compassionate leave, and unpaid family and domestic violence leave
community service leave
long service leave
public holidays
notice of termination and remuneration pay
fair work information statement
Identify 3 methods of employee induction
E learning
On the job training
mentoring
induction pack
organising meetings with key staff members
Describe a relationship between business objectives and staff performance
To make a profit: high performing staff complete activities efficiently and produce high quality goods and services
To increase market share: high performing staff produce high quality goods and services that increase sales it makes in an industry
meet shareholder expectations: business should generate a profit to return
Fulfil a market need: offering goods and services that meet customer needs
Fulfil a social need: benefit the community and the environment
Distinguish between job description and job specification
job description is a summary of the duties, tasks and responsibilities of a specific role
whereas
job specification is the necessary skills, knowledge, and qualifications for the role
Evaluate hiring employees externally
Pros:
business can advertise to a large number of people
candidates are more likely to have required skills and knowledge
can offer new ideas and improvements
If using online recruitment agency can save time as they can filter all potential candidates
social media enables business to promote jobs with no cost
Cons:
candidate may not align with the business culture
candidate may not have skills and knowledge
existing employees may be resentful
time to train employee
pay for advertising of job
Distingush between awards and agreements
awards are legal documents that outline the minimum wages and conditions of work for employees across an entire industry
whereas
agreements are legal documents that outline wages and conditions of employees that are applicable to a particular group of businesses
Explain the purpose of employee induction