The one impact that will affect all users in the organization.
What is the Look and Feel.
100
The area on the intranet that our ELT use to create conversation.
What is the Blog.
100
Detailed information telling how something should be done, operated, or assembled.
What is instructions.
100
These enthusiastic employees will model new behaviour early and volunteer to champion the change. They would be a good choice for trainers or coaches.
What is Early Adopters
200
The largest group of intranet users.
What is Content Consumers (readers)
200
The main impact of not having HOTW.
What is how users receive information
200
Conexus News and Operational News are often referred to as:
What is HOTW.
200
A method of transferring knowledge that may be used as part of a learning process.
What is Tutorial.
200
These individuals take the path of least resistance. They will do what is required but no more.
What is Followers
300
The type of user who adds content to the intranet.
What is Contributors
300
How will the group who pushes information be impacted by the upgrade?
What is how they add content.
300
The monthly conference calls that are scheduled for retail.
What is Member Impact Calls.
300
An exercise that can be used in a team meeting with a clearly defined set of activities to teach a desired skill.
What is a Capability Exercise
300
These individuals sit on the fence, they could be the wild card.
What is Neutrals.
400
The group that develops and maintains the intranet.
What is SharePoint Team
400
The one impact that will affect all users in the organization.
What is Look and Feel
400
A tool that can be used for leaders to deliver messaging to their teams.
What is Meeting-In-A-Box
400
A tool that will be used for not only interoffice instant messaging but also to record training videos.
What is Skype
400
This type of employee will display their resistance to change whenever the opportunity arises. They may disrupt meetings, not attend training, take unapproved leave and refuse to carry out instructions.
What is Objectors/Detractors
500
A diverse group who meets biweekly to discuss organizational impacts and projects.
What is Program Support Group
500
A type of intranet page that can be used to push information.
What is a Community/Project page.
500
What is the learning technique that teaches individuals to be trainers themselves?
What is Train the Trainer
500
These change recipients have solid motivations for not making their resistance public. They may fear direct punishment and will use others to convey their negative feelings. (incorrect data, using sarcasm, spreading rumors)