EC-071
An organized effort to produce goods and services
What is a business?
Main purpose of management
What is to accomplish the business's goals?
People who work to produce goods and services
What is human resources?
Business's tangible environment
What is a comfortable waiting room?
Facts, statistics, and opinions that can be either internal or external
What is information?
The day-to-day activities required for continued business functioning
What is operations?
Equipment and supplies required to produce and/or sell products
What is material resources?
The first task in the HR management activity of staffing is
What is determining need?
Form of promotion that can be negative
What is word-of-mouth promotion?
To build positive customer relations businesses must
What is be proactive?
Management system that makes sure a business has enough but not to much product in stock
What is inventory management?
Function that involves determining organizational goals
What is planning?
A commission or a bonus
What is compensation?
Least expensive way for a business to compete with other businesses
What is positive customer relations?
When a supervisor negotiates a job offer with a candidate
What is staffing?
A business that exists to fulfill a specific mission or undertaking
What is a nonprofit?
Ability to understand how the parts of an organization are interrelated
What is conceptual skills?
An on-boarding activity
What is orientation?
An opportunity to connect with customers
What is a touchpoint?
Taking care of the responsibilities associated with having employees
What is human resources management?
Management system that plans and organizes for the future
What is strategic management?
Level responsible for the day-to-day activities of employees who carry out the business's routine work
What is first-line management?
An employee-assistance program
What is career and education planning?
A way to use technology to build positive customer relations
What is creating targeted marketing campaigns?
James Cash Penney famous saying about businesses
What is "Every great business is built on friendship"?