Business Activities
This is the ultimate goal of all businesses, whether they are for profit or not-for-profit.
What is producing and distributing a good or service?
This function of management lays the groundwork for all the other functions of management.
What is planning?
These are people who work to produce goods and services.
What are human resources?
This leaves a consumer feeling like they have had their expectations met by a business. It also makes them feel like they have a connection to the business.
The role of this person is to ensure that things get done, but they are not the ones performing the actual labor.
Who are managers?
This business activity is responsible for ensuring that the business is a fair and inviting place to work. It also oversees planning staffing, leading, and organizing employees.
What is human resource management?
Finding employees, interviewing, hiring, determining compensation, and deciding what skills will be needed in the future all fall under this function of management.
What is staffing?
Advantages employees receive in addition to compensation
What are benefits?
What is technology?
This level of management is more technically involved in the business process. They are more likely to have the skills necessary to complete day-to-day operations and are less involved in the businesses overall tactical strategy.
what is supervisory management
this business activity is responsible for identifying information that is necessary to the business, determining how that information should be presented, viewed, or accessed, and providing appropriate access to said information.
What is information management?
These are the three main levels of management in order of increasing authority.
What are supervisory, middle, and executive management?
this function of human resources management is responsible for extending and negotiating job offers.
What is staffing management?
Implementing positive consumer relations can build customer loyalty, which often leads to this kind of valuable marketing.
This controversial business activity uses cheap labor from foreign countries to make products which can be sold for higher prices domestically. (Example: Nike producing shoes in Pakistan to sell in the United States.)
What is offshoring?
What are product, price, promotion, and place?
What is directing?
HR management is changing to encourage this by putting emphasis on cultural and racial equity.
Diversity
This factor affecting customer relations encompasses approaching daily tasks with the customer in mind.
What is the business process?
What are conceptual skills?
A special situation that requires adjustment to business activities in which two separate organizations come together to form one joint business.
What is a merger?
This level of management requires the least amount of technical skills, putting heavier emphasis on conceptual and interpersonal skills.
What is executive management?
This function of HR management is responsible for ensuring that an organization is following applicable laws and regulations.
What is compliance management?
An intangible business environment factor impacting consumer relations
What is corporate culture?
What are venture capital, going into debt (taking out a loan), and equity?