EC-071
What can be considered as demonstrating human resources management
A business takes care of the responsibilities associated with having employees
What is the main purpose of management
To accomplish the business's goals
What is the purpose of an exit interview
to gain constructive suggestions for improvement
What can best describe positive customer relations
A business listens to customer feedback
People who go into business know that the business may not succeed. This possibility is referred to as business
Risk
What demonstrates information management
Storing and receiving information
Alex determines the type of workers he needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area. What management function is described
Staffing
A commision or a bonus is an example of a form of
Compensation
Positive customer relations can boost productivity by
Avoiding wasted time and resources
The general classifications of business risks are
Hazard, operational, strategic, and financial
What would best describe the primary business activity of operations
Producing goods and services
Lisa has created a team atmosphere among the members of her sales department. When the team exceeded their monthly sales goal, Lisa rewarded them with a celebratory dinner out and a 5% bonus. What management function is described
Directing
Making sure a company follows laws and regulations describes the HR management activity of
Compliance
Businesses keep in mind that word-of-mouth promotions can be
A garden store customer tripped over a plant, fell, and sued the store for damages. This is an example of a __________ risk
Operational
What demonstrates the interrelationship among primary business activities
One business activity changes, so the others must adjust
What are examples of top-level management job titles
President, senior vice president, and chief executive officer
In what way might an HR manager be involved in employee benefits
Determining eligibility and cost
Businesses strive to retain current customers because
It's less expensive than attracting new customers
Financial loss from investing time and money to comply with accounting standards is an example of which strategic risk
Regulatory and political issues
What can be considered as demonstrating the primary business activity of marketing
A business meets customer's needs by offering appropriate products
Why do top-level managers usually receive high salaries
Their decisions affect the whole company
True or false: All employees make an impact on a business
True; all employees make either a positive or negative impact on a business
When someone says that a business has positive relations with its internal customers, the person means the business has
Happy employees
When a business keeps a risk because management is unaware of it, the business is __________ the risk
Retaining