What does this even mean?
Do and Dont's
To escalate or not to escalate
Oh Canada my Canada
On the road again (TNMs)
100

What does "LT" stand for?

Late truck 

100

Should you leave a load note on every VRID you touch?

Yes, this includes leaving WIM type (LT, TNM, UT) and referencing pulled loads on both tour

100

FMER that has been pulled off tour and rejected?

No escalation needed, just cancel the FMER

100

Can you reject a 3p trailer back to LB in Canada?

Yes, Canadian carriers have an agreement to allow other drivers to use their trailers.

100

Do we create an ITR for 3p trailers?

No, unless the carrier is running extremely late. ITR will be created for visibility

200

The long-form of the Acronym "FMC"

Freight Management Console

200

T or F: You should always pull completed legs when rejecting a block

True

200

Would you escalate this WIM? Uncovered tour, first load is LTL.

Yes, as long as the first load is LTL/External you are good to escalate.

200
What is the time past CPT where you can reject a Canada load?
Two hours.
200

If a carrier is reporting TNM due to weather conditions and you are unable to confirm, how do you action?

Create an ITR for Recovery to monitor

300

What acronym do we use to describe the processes in which we work our WIMs

SOP

300

UT WIM: You are creating a back leg and with no route found in FMC. How should you action?

Create route in TNT, if large mileage you do not need to make it a round trip.
300

Who owns OutboundVendorFlex and do we work it?

OutboundVendorFlex is owned by PRILO/POCs and yes we work it.

300

How do you action a Canada missing stem leg WIM?

Treat as a Live-Live load, enter same node codes in pickup/drop off boxes as shown in FMC.

300

The driver states trailer is broken but will fix it himself. How do you action?

Create a work order.

400

"MPMM" is an acronym for what?

Middle Mile Partner Manager

400

How do you action a LT WIM for OBVendorFlex with the carrier CEVA? 

Create a support case to monitor and escalate

400

Do we work any TransfersProject WIMs?

Yes, reach out to the creator and see how they would like to action the disruption

400

Are there any differences in TNMs for Canada loads?

Yes, ITRs are not initiated in Canada but can be used for monitoring purposes.

400

If you see an ITR with false check ins (Trailer tracking at original location) how should you action?

Reply to ITR SIM and post to Recovery.

500

What does "TNT" stand for?

Transportation Network Topology

500

Do we work any container RS WIMs

Yes, if going from site to site

500

Trailer involved in accident, how do you action?

Check for ARC SIM. If no SIM call driver and bridge with Accident reporting center (ARC) 

500

Which of these nodes is located in Canada?

ONT1 - YYZ1 - UWA2 - XBUF

 YYZ1

500

Why do we push out TNMs with two trailers assigned?

To monitor the trailer carrier actually has is in transit. Another TNM will not populate if carrier stops moving.