Specific Attributes
What is a professional image?
A professional image is a way in which one projects themselves based upon appearance and reputation.
Name three benefits of time management
Less stress, Better work-life balance, More time freedom, Greater focus, Higher levels of productivity, Less procrastination, Things are simpler and easier, Less distraction, Increased energy, Time to think
List four key aspect of social responsibility
Ethical, Legal, Economic, Philanthropic
What is managerial ethics?
Managerial ethics is a basic part of business ethics. It is the set of moral principles or beliefs that affect the behavior of employees.
What is the variety of life?
Spice
Name 5 skills needed in the hospitality industry
Customer Service Skills, Cultural Awareness, Communication Skills, Multitasking Skills, Work Ethic, Language Skills, Professionalism, Teamwork Skills, Problem-Solving Skills and Attention to Detail.
State two ways an employee can manage their time
Effective Planning, Setting goals and objectives, Setting deadlines, Prioritizing activities as per their importance, Spending the right time on the right activity
Give another name for social responsibility and the abbreviation?
Corporate social responsibility (CSR)
Name 2 Barriers to managerial ethics?
Chain of command, Group membership, Ambiguous priorities
Which countries are low text communication?
Russia India
Three knowledge that a employee must have
Job knowledge, law knowledge and keeping customers safe.
State 3 reasons why time management is important.
Less stress, Better work-life balance, More time freedom, Higher levels of productivity, Things are simpler and easier, Better decision-making, Increased energy
List 3 ways that a company can become more socially responsible.
Eco-friendly initiatives, Community Service, Charitable Contributions
State 3 Importance of managerial ethics.
Promotes Goodwill and Image, Helps to Maintain Good Relations with Stakeholders, Less Interference from Government, Promotes Fair Competition, Promotes Social Responsibility, Improves Working Environment, Helps to increase Market Share
Which countries can you address the person by their first name?
USA and Canada.
List three qualities/individual attributes.
Commitment, organized, leadership, communication skills, Knowledge of safety, teamwork and enthusiasm.
State two importance of a to-do List?
Be more organized, Helps you prioritize, Helps block out distractions and helps focus your mind on one thing, helps us to break down large tasks into smaller chunks
What is the name of the corporate social responsibility pyramid?
Carroll’s Pyramid
Name 5 Ethical Principles for Hospitality Managers?
Honesty, Integrity, Trustworthiness, Loyalty, Fairness, Concern and Respect for Others, Commitment to Excellence, Leadership, Reputation and Morale, Accountability
Which country can you be late by 1 hour?
Malaysia
Name 3 importance of developing a professional image
Speaks Volume ( personal branding), Develop a good reputation, Aids in promotional areas, Attract Co-workers, Positive Perception Formed First Impressions
How do you prioritize tasks?
It's usually better to focus on one task at a time. This method will ensure that you focus entirely on that assignment, allowing you to finish it quickly before moving on to the next thing on your to-do list.
What is Social responsibility?
Social responsibility is the concept that people should be accountable for their actions and not negatively impact their society.
List the three types of Managerial Ethics
1. Immoral management
2. Moral management
3. Amoral management
The condition of having or being composed of differing elements is known as?
Diversity