Chemicals
Van/Equipment
Carpet/Upholstery
Tile/Wood
Safety
100

What is the mix ratio of Stanley Steemer's Supershield Plus protectant?

1 part protectant, 7 parts water

100

What must the flow meter in the van be set at for our carpet cleaning solution?

9 gallons per hour

100

What pressure do we clean carpet at?

500-600 PSI

100

Before cleaning wood, what test must you perform before cleaning?

Acrylic test

100

What must always be used to help prevent carbon monoxide from entering the home?

Door seal

200

What is the mix ratio of Stanley Steemer's Odor Out deodorizer?

1 part deodorizer, 14 parts water

200

How many jets do the following tools have?  Carpet cleaning wand, stair tool, cyclone, furniture tool.

Wand - 6, stair tool - 4, cyclone - 2, furniture tool - 1

200

What pressure do we clean furniture at?

250-350 PSI

200

What are the two kinds of tile that we clean?

Bonus, name a third kind of "tile" that we clean

Natural stone and ceramic/porcelain tile

Linoleum 

200

How many feet should the van be parked away from a front door when using it as the entry point? A garage?

25 feet from front door, 100 feet from garage

300

What is the pH of Stanley Steemer's cleaning solution (SSG900)?

9

300

Name two ways to troubleshoot a Kabota carpet cleaning engine that is not starting. 

Gas tank lower than 1/4 of a tank, no water in fresh water tank, dump tank is full, Kabota engine is overheating.

300

What are the three types of leather upholstery that we clean?

Pigmented, annalin, nubuck

300

What are the three different kinds of wood that we clean?

Laminate, engineered wood, hardwood.

300

What must always be signed before starting any job, and what must always be put down around the house?

Slip and fall disclaimer and slip and fall signs

400

How many square feet does 2.5 gallons of Supershield Plus cover?

750 square feet

400

What are the three tools used to scrub tile and grout?

Triangle brush, deck brush, grout brush

400

What are the two types of ways to test for colorfastness?

Dry crocking and wet crocking

400

What kind of wood can we maintenance coat?

Engineered wood and hardwood.  NOT LAMINATE!

400

What is the mandatory backing procedure called when working solo?

Circle of safety

500

What is the pH of Stanley Steemer's citrus spotter?

It does not have a pH

500

All of the lines/hoses used on the van must be ran through what, and why?

The trap door, to reduce noise and to allow the back door to close (gives a more professional look and prevents tripping hazards)

500

Name two benefits of grooming the carpet

Decreases dry time, gives the carpet a uniform look, helps spray downs work better, removes hair that may still be left in the carpet

500

Name 3 ways you can tell the difference in natural stone and ceramic tile

Grout lines (sanded versus non sanded), scratch test, acid test, sandwiching effect, waffle pattern on back of tile, ceramic tiles look the same while natural stone is always unique, beveled versus non beveled edges. 

500

It is okay for the passenger to be texting or sleeping on the way to a job, true or false.

False, there should always be two sets of eyes on the road