Front Desk
Hardware
Classroom Setup
VRB
Commonly Asked Questions
100

Student Staff MUST log into me every time they start their work shift to communicate with fellow staff members

What is Slack?

100

The minimum size for a client to use the presentation printer

What is 11” x 17”?

100

Instructor wants to connect their laptop to the Podium with no wires

What is Crestron AirMedia wifi?

100

The software a student would use for only audio recording.

What is Audacity?

100

NO, THIS IS PATRICK! I am not a crusty crab...

NO, THIS IS PATRICK! I am not a crusty crab...What is "is this the Krusty Krab?"

200

Procedure for lending items with barcode

What is Lenda?

200

The maximum width that a client’s print can be on the presentation printer

What is 40” wide?

200

Digital Video/Audio cable use to connect a laptop

What is HDMI?

200

The software that we use in order to record both video and audio in the

What is Wirecast?

200

Client asking for the nearest microwave

What is the 3rd floor of Kimmel?

300

Card allowing Alumni access to the LaGuardia Co-op up to one year post-graduation

What is the Alumni Collaboraborator Card?

300

The password for the Co-Op VR Gaming Computer

What is Stcstaff5?

300

The ability to be a Mac or a PC.

What is a dual boot computer?

300

A tool used to add background images or videos to a video clip

What is a Green Screen?

300

Client asking how to apply for a job at the LaGuardia Co-Op

What is emailing their resume to student.tech.centers?

400

Number to call into LaGuardia Co-op’s Intercom to make any announcements  

What is phone extension 41045?

400

The part in the printer that contains the fuser and rollers.

What is a maintenance kit?

400

A workaround to resolve a Scratch disk error in Photoshop using an External drive

What is a USB flash drive?

400

The technique used to replace the green screen with a graphic.

What is chroma key?

400

A client mistakenly comes into the Co-Op wanting to print a 3D model. You should redirect them to...

What is the LaGuardia Studio?

500

The NYU IT Service you direct clients to when you don’t know the answer to a technical issue.

What is the ServiceDesk?

500

The large device in the Demo Space that allows students and professors to contact people all around the world.

What is the Cisco Telepresence?

500

A professor wants to play a movie for their class, this is the device in the classroom that we’d use to fulfill the request

What is DVD/Blu Ray player?

500

The name of the wireless mics that you can clip onto your clothes in the VRB

What is a lavalier mic/microphone?

500

A client in the LL of the Co-Op is urgently asking for a room to relieve themselves. You would direct them to...

What is the restroom on the main floor?