Hot bar
Preps
Product knowledge
Cold bar
Miscellaneous
100

What is the hot bar beverage routine 

label cup, queue shots, add syrup, steam milk, finish
100

What is the shelf life of lemonade

48 hours

100

Which type of roast has the most caffeine. The least?

Blonde roast is the most caffeinated. Dark roast is the least

100

How many scoops of inclusions go in each size of refresher

1 for tall, grande, venti. 2 for trenta

100

What is the minimum average amount of hours required per week to work at Starbucks? What is the minimum for benefits eligibility?

12 hours. 20 hours

200

How many shots of espresso does each size of the hot and iced americano get

1/2/3/4

200

How do you make sweet cream

1 L of heavy cream, 350 mg of vanilla, 600 mg of 2% milk. Date for 48 hours

200

List 4 drinks that come standard without caffeine 

Hot chocolates, creme based fraps, herbal teas, lemonades, steamers, caramel apple spice, steamed apple juice

200

Describe how to make a venti strawberry frap

Strawberry puree to the ridge, whole milk to the first line, 2 pumps pf classic, 4 pumps of creme base, blend, strawberry puree to the ridge, top with whipped cream

200

What is the latte model

Listen, acknowledge, thank, take action, ensure satisfaction 

300

What are the ingredients for a tall honey citrus mint tea

Half steamed lemonade, half hot water, one pump of honey blend, one chamomile mint blossom tea bag

300

How do you brew cold brew

ground cold brew on french press, add 14 liters of water, press button twice, date for one week

300

What regions does Starbucks get its coffee from

Latin America, Asia, and Africa

300

List the steps for making a tall mocha cookie crumble

2 pumps frap roast, whole milk to line, 2 pumps of base, ice, blend, whip on the bottom, cookie crumbles on bottom, whip on top, cookies, mocha drizzle

300

List 4 drinks that are available to order as a trenta

iced coffee, cold brew, refreshers, iced teas, matcha lemonade, lemonade

400

How do you make a tall Oleato golden foam shaken espresso 

2 shots of blonde espresso, 2 pumps of oleato in the sweet cream foam, 3 pumps of toffee nut (half pumps), ice to the line, shake, top with oatmilk and golden foam

400

According to the bag, how do you make mocha? 

1 L of hot water, add bag of powder, 1 more L of hot water, whisk, date for 24 hours

400

explain the difference between the French press and espresso grind settings

Espresso is finer and French press is more coarse

400

Describe how to make a grande matcha lemonade 

Lemonade to the base line, water to the water line, 3 scoops of matcha, shaken with ice 

400

Describe how to make an iced London fog tea latte

Fill a grande cup half way with hot water. Steep 2 earl grey tea bags for 5 minutes. In the shaker, fill to the base line with the tea. Add 4 pumps of vanilla and milk to the milk line. Add ice to the line and shake 10 times

500

Describe how to make a short caramel apple spice

2 pumps of cinnamon dolce syrup, steamed apple juice, whipped cream, caramel drizzle

500

list the steps for making refresher bases and lemonade in the big containers

Refreshers: 6 containers of base and 6 L of water Lemonade: 3 containers of concentrate and 7.5 L of water

500

Which Starbucks standard recipe drink has the most caffeine (venti sized)

A venti blonde roast has 390-490 mg of caffeine

500

Describe how to make a venti decaf (not creme based) caramel ribbon crunch

3 shots of decaf espresso, whole milk to first line, 4 pumps of dark caramel, 4 pumps of coffee base, blend, add whip to the bottom, dark caramel to the bottom, caramel drizzle, crunch pieces 

500

List 5 things that are against Starbucks dress code

holes in clothing, hooded tops, graphics and large logos, workout apparel, nail polish, cropped tops, colored pants and shoes other than black/grey/navy/brown/khaki/white

600

Explain how to make a tall iced caramel apple cream latte

1 regular espresso shot, 3 pumps of apple syrup, salted caramel cold foam

600

How long is apple juice good for? peach juice? sandwiches the day they're delivered?

7 days, 5 days, 3 days including today

600

What is the only gluten free food at Starbucks

Marshmallow dream bar

600

How do you make a tall matcha frap 

Whole milk to the bottom line, 2 pumps classic, 2 scoops matcha, 2 pumps creme base ice, blend, top with whip

600

Name 4 regular customers and their typical drink order

Answers vary