What State
Full History
Riddles
QA grading
When the caller asks
100

What state known for the "birthplace of a nation"

Virginia

100

What year did Full Creative start?

2013

100


It is greater than God and more evil than the devil. The poor have it, the rich need it and if you eat it you'll die. What is it?

Nothing

100

When do you get 5 points in the verification score?

Never. This is an all or nothing score.

100

Are you the answering?

Check your role for the client before answering.

200

What state does six flags refer to?

Texas

200

Who started FULL?

Michael Payne & Monty Wirth

200

The more you have of it, the less you see. What is it?

Darkness

200

What is a major error that leads to an auto fail?

Not offering to take a message or send one, not patching a call, and not being polite.

(any of these are correct)

200

May I speak to the owner?

I will check to see if he is available. May I get your full name and phone number please?

300

The Mountain Bluebird is the state bird of what state?

Idaho

300

When did the company start allowing remote work?

2007

300


How far will a blind dog walk into a forest?

Half way through

300

Will QA mark you down if your message is not in proper sentence structure?

Yes.

300

You don't sound like you are local.

I just moved to the area. HMIHY?

400

The motto "In God we trust" is the motto for which state?

Florida

400

When did the company start that would later be named Full Creative?

1994

400

Forward I'm heavy, but backwards I'm not. What am I?

a ton

400

Should the reason for the call be included?

Yes and any other pertinent information.

400

When will he/she call me back? I have to go out.

Sorry. I don't have their personal schedule. What is the best time for a return call?

500

What state has the highest mountain east of the Mississippi?

Mount Mitchell in N. Carolina

500

How many states is Full hiring in?

8

500

What question can you never honestly answer "yes" to?

"Are you asleep?"

500

Will you still be given full points if the caller does not give a last name and you do ask for one?

Nope.

500

When the caller asks for something that is not covered in the scenario or FAQ's page.

That's a good question. Let me see if I can put you in contact with someone who can help you with this.