Wires
The Group you'd email if a wire is on hold by our Sanctions/OFAC Teams
What is Group Sanctions Operations?
When a client doesn't have ACH, we have to first recommend _ _ _
Bill Pay ACH
One stop shop for actions in OLB and walkthroughs or guides.
Where you can find Procedures, Job Aids, etc. CAS and SUB both have one available for these
What is SharePoint?
Regulation for determining client availability of funds
Reg CC
The new system used to check wire status
What is Payment Manager?
System used to provide client information regarding ACH (not Complex ACH)
What is CommonView?
TRUE/FALSE
Direct Connect is able to make payments, pay loans, and completely be used without the need to log into SVB Go.
False
The THREE systems used to look up State of Incorporation of a client
What is CBS, D2, and CRM?
Regulation that prohibits a member bank from extending favorable terms on benefits loans, etc
Regulation O
Only ____ ______ wires can let you decide how intermediary bank fees are handled
Foreign Exchange
True/False
Clients can initiate their own Reversals in Complex ACH/ACH Origination
True
True/False, the FIDO Key allows clients to use a USB like stick to authenticate themselves
True
W9
Client Profile Update
Amended Articles
Cashier's Checks are ____ funds, due once they are drawn they have an increased risk to the bank
Guaranteed
Wires switched to this messaging format in July
What is ISO20022?
True / False
Bill.com, Complex ACH, are both the only tools across the entire bank where ACH can be used.
False
TRUE or FALSE
The Burn Rate is a manual selection in SVB Go where clients can adjust the rate in which they are burning through funds
FALSE
Where you can go to look up CREDIT MEMO and DEBIT MEMO information for same day posted items, you have to press ____ ____ to go to the Memo Search Post History.
Inquiry Window
A control agreement used to set up client's account as collateral should the creditor's terms not be adequately satisfied
DACA
Fedwire is a _____ ____ and SWIFT is intended for ____ ___
Domestic/US \ International wires
The US Government Agency for ACH
NACHA
Users can self-service ___ ___ ____ within SVB Go, they could not do this before.
Phone Number Changes
When outreaching to a client, the information for the contact you reached out should go into the CRM ___ ___.
Brief Description
True/False - For incoming call authentication, a PUSH Notification is the only authentication method you need if you are able to acquire.
What is True?