WIFI
The name of the correct WIFI network for students on campus.
What is PierceWIFI?
The formula for the student email password
What is...
Pierce!YYYYMMDD
Where you clock in at the beginning of your shift
What is...
The Shifts tab.
Where students can message their professors or other students in their class.
What is...
Canvas Inbox
Where Pierce employees submit timesheets, request sick time, find your W-2, etc.
What is...
HCM Self Service/ Employee Self Service in CTClink.
The login information that employees use to access PierceWIFI/Papercut if they are not also students
What is...
Username: First initial, full last name
Password: Employee password (Same as email)
Who you contact to reset a student's email password
What is...
Caitlin, then Tyler or Breanna if Caitlin is unavailable.
Where you can chat with your fellow STAT members about anything (Work appropriate)
What is...
STAT / MS / DS Group chat
Who you contact if a student needs to reset their password or change their authentication information
What is...
Caitlin, then Tyler or Breanna if Caitlin is unavailable
The law that requires us to protect student information
What is...
FERPA (Family Educational Rights and Privacy Act)
The formula for the WIFI password
What is PCD!YYYYMMDD
The formula for a student's email address
What is...
First initial, last name, last 4 digits of student ID
@smail.pcd.edu
Where you can find How-To guides for different STAT tasks.
What is...
On the "Teams" tab, Choose "Files" then "How-To's"
What a student needs to do when logging in for the first time to CTClink OR when their account has just been reset.
What is...
Activate their account
Where students/staff can find the contact information for STAT AND several guides and frequently asked questions
What is...
The STAT Canvas page, under the Student Support tab.
Who you contact if a student's WIFI password is NOT what it should be.
What is:
IT to change the password OR Registration to make sure their birthday is correct in the system
Contact IT to remove the authenticator from their account.
What to do if a student cannot login to their school Chromebook even though their login info is correct
What is...
Remove the account and sign in again
(Make sure you see the Pierce College email portal)
What is...
Their name
Where STAT members can lookup student information
What is...
TracCloud
The correct setting for "Server CA Certificate" when accessing WIFI on an Android
What is "Do not check"
The reason that a returning student from years before cannot log in to their student email / WIFI / papercut when following the login formulas.
What is...
They likely have a legacy ID
Where do you go to submit a Facilities Work Order?
What is...
Work email ----> Apps -----> More apps -----> Facilities Work Order
The name of the movie that Tyler starred in
What is...
The Saints of Mt. Christopher