ECS
Where can you find deductible amount in ECS?
Policy# > Coverage Lines> Deductible Amount
What day was State Farm founded?
June 8, 1922. One of the first votes by the board of directors was to record the date as June 7 in honor of G.J. Mecherle’s birthday.
What types of claims does HCCS handle?
Plumbing losses, Fire losses, Vandalism, Lighting, Cov A damages you cannot phone scope, HSB claims
This tool should be used in every claim involving damages to the structure of the home. The results should be copied and pasted in Quality First Contact , and it also serves as a road map for next steps in the claim handling process.
Fire Inspection Option Tool
How to check pervious claim history?
Policy # > Additional Policy Details tab > Claim History
What year did State Farm work days go from 8 hours to 7 hours, 45 minutes?
1947. Because of the increase in population and additional traffic congestion in Bloomington after World War II, State Farm gave employees an extra 15 minutes so they could avoid the crowds and catch trains home.
What optional endorsement would an insured need for back-ups of sewage or tree roots in their drain pipes?
Back-up of Sewer or Drain (BUSD)
This tool is used to authenticate a customer or vendor prior to sharing and/or updating customer information to ensure we are protecting customer data. Examples of times to use this tool include
What is CONFIRM ID Tool
How to confirm the insured had replacement cost benefits on their policy?
Policy # > Forms & Endorsements > A1 and B1
What year was State Farm Fire founded?
1935
When would you include the mortgagee on the check draft?
-if the lender is on the $1 mortgage list
-if the losses exceeds $7,500 and Assurant CDE tool tells us to include them on the draft
-if they carry endorsement FE-1313 or HO-2420 CALIFORNIA :)
How to check for displayed tasks in the claim?
Task Assistant
When was Select-A-Gift introduced?
1961
when do we extend coverage for racoons in HW-100 series policies
Trick Question! you don't cause its not covered.
Only damages caused by wild bear and deer are covered in our HW100 policies
How to change Date of Loss in ECS?
Policy request button > insert correct date of loss > Search
What technology was used to bind policies together from 1939 until 1977?
Sewing machines
What application would you use and dropfile to request settlement authority from management and could also be given to the policyholder to help explain loss settlement by coverage.
Summary of Loss!!