General
Medical
Clinical
Admin/HR
History/Double Points
100

When is it appropriate to move a flag?

When there is approval from the person who put the flag in place

100

TRUE or FALSE? Clients that miss 14 days of dosing will be titrated and discharged.

FALSE. Clients that miss 14 days of dosing will be titrated but not discharged, and meet with Therapist same day prior to dosing.

100

What is a treatment plan? What does it consist of?

A written outline tool to shape the focus of the treatment for the individual. All clients should have one!

Assessment, diagnosis, formulation, discharge and aftercare, long term goals, short term goals and objections, interventions and crisis plan.

100

Employees are required to notify ____________ when they will be absent or late.

Employees are required to notify their supervisors when they will be absent or late.

100

When did State of the Heart Recovery open their doors for OTP?

January 4, 2021

200

TRUE or FALSE? Stephanie and peer support workers are the only staff who can escort.

FALSE. All staff can escort when available

200

TRUE or FALSE? Clients are allowed to share lock boxes

FALSE. Clients must keep their medication secured in their own lock box.

200

State of the Heart Recovery has a set of rules clients must follow under our "SAFE ZONE." Name 2 out of 4 rules. 

No swearing, disrespect, assaulting, threatening the safety of others.

200

Employees are required to report work-related injuries or illness to ______________.

Employees are required to report work-related injuries or illness to their supervisor/HR Representative. Employees are required to report all injuries and illnesses, even if they are minor.

200

How long has Dr. Levine been working in addiction medicine?

15 years

300

What are the steps required for an escort?

Clients must tell FRONT DESK they need an escort and why. Front desk will call for an available escort 10-till the hour every hour other than breakfast.

300

TRUE or FALSE? If a client is flagged for XX days of missed dosing they should see one the nurses before dosing

FALSE. A client flagged for missed XX dosing days, they must meet with any therapist, peer support worker, or doctor.

300

What model should you follow for goals on a treatment plan?

The SMART Model. 

Specific

Measurable

Attainable 

Results oriented

Timely

300

True or False? Excessive absenteeism and tardiness are allowed as long as the employee notifies the supervisor in advance.

FALSE. Excessive absenteeism and tardiness are prohibited. This includes returning late from rest and meal periods.

300

What is the motto for State of the Heart Recovery?

Create. Serve. Heal.

400

What is PHI?

Protected Health Information

400

TRUE or FALSE? If a client refuses to do a random UA they cannot dose.

FALSE. a client can refuse a UA and still dose.

400

RIDDLE: The more you take, the more you leave behind. what am I?

Footsteps

400

TRUE or FALSE If I have a question or concern I should ask every available staff member until I get an answer I can agree with.

FALSE. Any questions or concerns should first go to department lead or supervisor.

400

Why is State of the Heart Recovery unique?

Because the vision is built on a holistic approach healing mind, body, and soul.

500

What is HIPPA?

Health Insurance Portability and Accountability Act

500

TRUE or FALSE? NARCAN is available by prescription only.

FALSE. Anyone can purchase NARCAN directly from their pharmacy without a prescription from their doctor.

500

What are the four R's to Trauma Informed Care according to SAMHSA?

1) Realizes the widespread impact of trauma and understands potential paths for recovery;

2) Recognizes the signs and symptoms of trauma in clients, families, staff, and others involved with the system;

3) Responds by fully integrating knowledge about trauma into policies, procedures, and practices; and

4) Seeks to actively resist re-traumatization.”

500

Employees learn about active shooters, blood born pathogens, hazardous chemicals, HIPAA, sexual harassment, amongst others under what training platform?

Relias

500

TRUE or FALSE? Paul Chavez is the owner of State of the Heart Recovery.

FALSE. State of the Heart Recovery is non-profit organization. SHR belongs to the community :)