Misc Fees
Payroc LLC Fees
Card brand, interchange and network fees
Daily Merchant Activity
Random
100

How much was the merchant charged for Monthly Maintenance on the statement?

$12
100

How much does this merchant pay per batch?

$0.10

100

What was the total interchange fees on this month?

$3,568.84

100

What is the total net deposit for this statement month?

$158,442.94

100

What is the legal name of the business?

Sieveking Plastic Surgery, LLC

200

What is the total MISC fees on this statement?

$33.95

200

Where can you see the payroc set fees on PPS?

Fee and discount structure

200

What was the total Total Card Association/Network Fees on this month?

$302.35 

200

Did this merchant have any surcharging or consumer choice this statement month? 

No

200

Merchant says they have never got a statement from us what do you do?

Advise about insights, send invite, educate and walkthrough system. If they cant / wont get on site send email with statement(S). 

300

What PCI fees does the merchant pay for on this account and how much was charged?

Platinum Security PCI Monthly 12.95

300

What was the largest card brand at this location by gross dollar amount?

VISA

300

What is the Visa FANF fee?


Visa charges this fee for credit card acceptance. There are no set costs, it varies based on factors including:


  • Processing Method

  • Sales Volume

  • Number of locations

300

Did the merchant run a refund on this statement month and how much for?

-225.00

300

What is the last 4 of this bank account on file from the statement?

1738

400

Hardware Advantage Plan - Terminals - Can the merchant opt out of this fee and how would they do that if they can?

Yes, the merchant sends a written email request to be removed from the Hardware Advantage Program.  This request must be from an authorized user on the account and come from the merchants email listed on file. You can double check the authorized users on PPS.

400

How do you calculate the line - Amex OptBlue

Volume $37,487.35
Rate .004

Total $149.95

.004 x 37,487.35 = 149.9494 = Round up to nearest penny $149.95

400

What is the Auth Misuse fee?

This is charged to merchants that authorize a card and do not use or close out the authorization. i.e. the restaurant authorized a card for a tab and the card holder paid cash and the authorization was not closed out or for authorizations not settled within 10 days.

400

Where can the merchant see informaiton and updates from Payroc and what does the recent update explain?

CEDP increases - Periodically, Payroc reviews processing activity and rates to determine industry standards. As a result, you may see an increase in your processing rates on your January 2026 statement. There are no other steps for you to take. By continuing to process under the terms of your agreement, you accept this change. If you choose to dispute this fee, you may do so by 1/22/26 without penalty by contacting customer support at 888-477-4510 or cs@payroc.com. 

400

What is the RAP (Regulatory Assistance Program) Fee?

Billed annually every March with month end fees, It covers the costs associated in 1099k preparation for merchants

500

What Payroc / MISC Fee increases may apply to merchants starting January 2026?

CEDP Price increases - Visa is implementing market-wide pricing updates for small business card acceptance and related programs, including CEDP. As a result of these increased costs, your rates will be increased, beginning with your statement for January 2026 activity. 

500

What does AVS stand for?

address verification

500

Merchant asked for a rate review on these fees, can retentions lower the interchange fees?

No

500

Merchant says there is batches missing from the daily merchant activity section, what should you do? For example they said they ran a batch on November 28th but does not show here.

Check transactions on pps, ask for proof - receipts or terminal end of day print out, check later date incase it was not closed in time, check for open batches.

500

Give some examples of non qualified transaction reasons

Non-Qualified
Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
Transactions are manually keyed in with no matching AVS

Non-Qualified
Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
AVS (Address Verification Service) and/or order number are not entered
Cards are swiped

Non-Qualified

Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
AVS (Address Verification Service) and/or order number are not entered
Cards are manually keyed