How much was the merchant charged for Monthly Maintenance on the statement?
How much does this merchant pay per batch?
$0.10
What was the total interchange fees on this month?
$3,568.84
What is the total net deposit for this statement month?
$158,442.94
What is the legal name of the business?
Sieveking Plastic Surgery, LLC
What is the total MISC fees on this statement?
$33.95
Where can you see the payroc set fees on PPS?
Fee and discount structure
What was the total Total Card Association/Network Fees on this month?
$302.35
Did this merchant have any surcharging or consumer choice this statement month?
No
Merchant says they have never got a statement from us what do you do?
Advise about insights, send invite, educate and walkthrough system. If they cant / wont get on site send email with statement(S).
What PCI fees does the merchant pay for on this account and how much was charged?
Platinum Security PCI Monthly 12.95
What was the largest card brand at this location by gross dollar amount?
VISA
What is the Visa FANF fee?
Visa charges this fee for credit card acceptance. There are no set costs, it varies based on factors including:
Processing Method
Sales Volume
Number of locations
Did the merchant run a refund on this statement month and how much for?
-225.00
What is the last 4 of this bank account on file from the statement?
1738
Hardware Advantage Plan - Terminals - Can the merchant opt out of this fee and how would they do that if they can?
Yes, the merchant sends a written email request to be removed from the Hardware Advantage Program. This request must be from an authorized user on the account and come from the merchants email listed on file. You can double check the authorized users on PPS.
How do you calculate the line - Amex OptBlue
Volume $37,487.35
Rate .004
Total $149.95
.004 x 37,487.35 = 149.9494 = Round up to nearest penny $149.95
What is the Auth Misuse fee?
This is charged to merchants that authorize a card and do not use or close out the authorization. i.e. the restaurant authorized a card for a tab and the card holder paid cash and the authorization was not closed out or for authorizations not settled within 10 days.
Where can the merchant see informaiton and updates from Payroc and what does the recent update explain?
CEDP increases - Periodically, Payroc reviews processing activity and rates to determine industry standards. As a result, you may see an increase in your processing rates on your January 2026 statement. There are no other steps for you to take. By continuing to process under the terms of your agreement, you accept this change. If you choose to dispute this fee, you may do so by 1/22/26 without penalty by contacting customer support at 888-477-4510 or cs@payroc.com.
What is the RAP (Regulatory Assistance Program) Fee?
Billed annually every March with month end fees, It covers the costs associated in 1099k preparation for merchants
What Payroc / MISC Fee increases may apply to merchants starting January 2026?
CEDP Price increases - Visa is implementing market-wide pricing updates for small business card acceptance and related programs, including CEDP. As a result of these increased costs, your rates will be increased, beginning with your statement for January 2026 activity.
What does AVS stand for?
address verification
Merchant asked for a rate review on these fees, can retentions lower the interchange fees?
No
Merchant says there is batches missing from the daily merchant activity section, what should you do? For example they said they ran a batch on November 28th but does not show here.
Check transactions on pps, ask for proof - receipts or terminal end of day print out, check later date incase it was not closed in time, check for open batches.
Give some examples of non qualified transaction reasons
Non-Qualified
Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
Transactions are manually keyed in with no matching AVS
Non-Qualified
Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
AVS (Address Verification Service) and/or order number are not entered
Cards are swiped
Non-Qualified
Business/Corporate Cards, Government Cards, Enhanced Rewards Cards
Batch is settled after 48 hours
AVS (Address Verification Service) and/or order number are not entered
Cards are manually keyed