Leadership Unplugged 'Who's that Lead?'
Foundations of Inclusive Care in Community Mental Health
If it's not in AVATAR it didn't happen.
Now you see them...
"The Ghosting Chronicles"
FAQ Frenzy
100

This proud owner of 7 lizards who is also allergic to cats was the starting point guard for their high school team for 3 years running!

Who is Anita?

100

TAY's AND Staff hold multiple identities that interact with systems of power and oppression which impact access, engagement risk and outcomes. 

What is intersectionality?

100

Who do I go to if I have questions about documentation? 

Who is...

Your team lead, clinical manager, program director, office manager, regional director. 

100

A client misses 2 sessions in a row without notice. What is one strategy you can use to re-engage them?

What is...

outreach call, barrier exploration, flexible scheduling, reminder texts,, consult with team members. 

100

The person responsible for accountability and tracking of your tasks. 

Who is YOU?

200

This cheerleading team captain who lived in Berlin for a year was voted the Next Austin Powers in Middle School.

Who is Anya?

200

Focusing on TAY resilience resources protective factors, and capacity, not just deficits and diagnoses aka "what's wrong with this TAY?'

What is a Strength Based Framework?

200

Why is timely documentation important?

What is...

Compliance, continuity iof care and accurate record keeping.

200

What is one way to make sessions feel more valuable to a client who frequently cancels? 

What is collaborative goal setting shorter but more frequent check ins focusing on immediate needs, etc. 

200

What should I do if I am running late to a client session?

What is ...

notify the client as soon as possible and update my supervisor if needed. 

300

This 30 something 90's baby who used to head bang in the 2010's believes that crystals, caffeine and a good Tatoo session make for the best version of self care.

Who is Marry?

300

Disparities in diagnosis access to care involuntary holds egagement barriers, mistrust due to historical harm, and over surveillance of certain communities. 

What is systemic oppression?

300

A note is still in "draft" status in AVATAR, what step might be missing? 

What is...

Finalizing/submitting the note!

300

When a client cancels frequently this type of approach helps keep them engaged

What is a scaffolding strengths-based, empathetic approach that acknowledges their barriers and challenges.

300

Who do I send my ADT time keeping corrections to?

Who is...

Your program director and regional director and CC your Lead.

400

This Peppermint Mocha aficionado who spent their college days with Peter the Anteater roots for the only soccer team to win 5 consecutive European Cups.

Who is Isaiah?


400

Why is it important to ask clients and each other about preferred name and pronouns? 

What is...

Showing respect for identity, building trust and safety in professional and working relationships.

400

What are some reports you should be running prior to coming in to supervision? 

What is...

CBD, Items in Draft. 

400

Documenting your outreach for a TAY who cancels/no shows/is MIA is important for this reason

What is continuity of care, accountability, and compliance with agency standards. 

400

Where can I find program forms, templates, or resources?

What is ...

The P Drive (I know it's messy :/)

500

This prom royalty jazz band player can walk on their hands, but ONLY for 20 feet. 

Who is Edgar?

500

A client says they've had a negative experience with mental health systems. What is one response that supports 'inclusive care'?

What is...

Acknowledge their experience, validate their concerns, and collaborate on how services can feel safer and more supportive this time.

500

Who should you send your Duischarge Summary for approval? Once this is approved who do you route your Discharge to? 

Who is ...

your lead and who is Program Director?

500

A Medical client has been "MIA" for 50 days, you have documented ALL your outreach and engagement efforts including re-engagment letters. Do you send your NOABD now?

What is 

NO, we wait 60 days of no client engagement. See NOABD chart :)

500

What was STAY' team DSH average March 2025 vs Feb 2026? 

What is ...

1.77 vs 3.34!!!