Key Selling Points
Savings
Calls
Reminders
FAQs
100

This many months of care are included when you purchase five during the limited-time summer promo.

What is 6 months?

100

This is the average cost per visit for patients on the Military plan who purchase the 5+1. 

What is $17 per visit? 

100

This is the minimum number of calls a single team member should complete on their shift, and this is the minimum total for a two-person day.

What is 40 calls per person and 80 calls total?

100

Wellness Plan paperwork for Stay Well Summer Sale must be completed via this media type. (hint: app/link, tablet, paperwork)

What is paper only? 

100

True or False: The 5+1 promotion begins the day the patient signs up.

What is false? The 5+1 promotion begins on their billing date.

200

This is the percentage of savings members get by prepaying during the summer sale.

What is more than 16%?

200

If you pay for the youth wellness plan for five months, this is the total amount you will spend before any discounts.

What is $245?

200

When making calls for the campaign, this specific equipment should be used to ensure your protection and allow for the main line to stay open for patients/prospects calling.

What is a clinic or personal headset?

200

Patients can only sign up for the Wellness Plan at this location if they are already a wellness plan member.

What is their home clinic?

200

If a patient is already on a Wellness Plan or Flex Plan, what should you avoid doing when they want the 5+1 promo?

What is canceling their existing plan?

300

This type of spending account can be used to help reduce out-of-pocket costs on the summer offer.

What is an HSA or FSA?

300

Buying five months and getting one free gives you this many total visits if you attend four visits each month.

What is 24 visits?

300

After calling or leaving a voicemail, you are required to do these two actions to maintain accurate records in Carbon.

What is make a note with details and initial the entry?

300

This is the minimum length of time a patient cannot freeze their Wellness Plan once they purchase the Stay Well Summer Sale.

What is the full duration of the plan (6 months)?

300

A Flex Plan member wants to start the 5+1 promotion immediately. What do you do?

What is cancel their Flex Plan and sign them up for a new Wellness Plan (with the addendum)?

400

With up to this many visits per month, members can manage pain consistently through even the busiest summer schedule.

What is four visits?

400

If a member joins the summer promotion and locks in their rate, this aspect of their membership remains constant throughout the rest of the year.

What is their monthly member rate?

400

This tool must be consistently utilized to track campaign calls and in-clinic conversations to ensure follow-up actions are organized + up to date if a patient displays interest or purchases the plan.

What is the follow-up spreadsheet?

400

This is why is it more important to discuss the 5+1 promo at check-in.

What is the deduct visit checkbox is not available? 

400

A Package Plan patient wants to do the 5+1 promo. What must happen to their current visits, and what can you offer if they’re unwilling to lose them?

What is cancel the Package Plan and forfeit visits, or add an RPV if they refuse to forfeit?

500

These three key benefits make chiropractic care especially convenient, even when you’re on the go.

What are: Walk in, Open evenings/ weekends, & Locations all over the US

500

The cost of the monthly membership after a patient's buys the 5 + 1 sale in February if they were paying $69/month before purchase. 

What is $89?

500

List the exact days after the initial call when the second, third, fourth, and fifth callbacks should be attempted according to the follow-up protocol.

What are 3 days for the second call, 7 days for the third, 10 days for the fourth, and 11 days for the fifth call?

500

The minimum number of 5 + 1s each clinic is responsible for selling.

What are: 5 in Greeley, Arvada WR, Arvada North and 11 in Denver?

500

Why might a patient with a grandfathered family membership rate not want to take advantage of the 5+1 promo?

What is because their discounted monthly rate is lower than the current promo pricing, and switching would remove that savings?