Products & Curriculum
Name all flight product variations, pricing, and flyer minimums (excluding Title 1 & Edu Only).
EDU 2 $45 EDU 2+HF $53 - Minimum 15 flyers // EDU1 $35 EDU1+HF $43 – Minimum 26 flyers
How are the labs/activities important to both the educational value of our trips and to the operational execution onsite?
The hands-on labs and activities provide an opportunity to use the scientific method in our traditional STEM curriculum. This helps satisfy different state’s standards. Operationally, the labs and activities give us another element to keep students engaged and occupied.
How many total modules to we have for our typical options. (Traditional STEM & STEM Lite)
10 Modules: 1.1-5 &2.1-5
Bonus: What do the numbers mean in our modules?
POS Reservation Number
CPOS Order ID
What does this field connect with using API.
Where do we check availability for specific date/time?
Event Roster in CPOS
Explain the flyer restrictions.
Weight limit 260, flyer above 260 but under 300 may still be able to fly but to the discretion of the instructor and likely with no High Flight.
No should dislocations – Flyers with other back neck shoulder or heart injuries should use caution and consult their doctor before flying.
Flyers cannot be pregnant.
Flyers cannot have a hard cast.
How many curriculum/program options do we offer?
5 – Traditional STEM, STEM Lite, Self Guided/Flight only, NOVA, and Girl Scout Career Program.
What is the highest grade level that typically does the Parachute Lab before stepping up to the Shape of a Canopy?
4th grade is the oldest grade we recommend for the parachute lab based on typical curriculum and grade level standards. 5th grade+ would be recommended to do the Shape of Canopy.
What is the range of onsite time for our Traditional STEM trips?
3-4 hours onsite.
Bonus: How about STEM Lite?
Close date & Everything due date
Date of event & Date payment/waivers are due.
What emails do these field pull through to in the SSA process?
Why is Event Planner important?
Gives our organizers a way to distribute our electronic waiver and track waiver completion.
Explain the payment/event change date.
All final details and full payment are due 7 business days out from your trip. Keep in mind if this due date falls on a school holiday or break, you will need to finalize those details sooner! Once within 7 business days you cannot reduce your headcount and vouchers/credits/refunds will not be provided.
What is the main difference between Traditional STEM and STEM Lite?
The STEM Lite Curriculum and activities do not include math, they are more “fun focused”.
What STEM activity requires a lot of space and is not recommended for large groups in a small classroom but rather smaller groups or locations with plenty of space.
Skydiving Formations
What modules include a lunch rotation?
1.3/4/5 2.3/4/5
Bonus: What expectation should you set with 1 and 2 flight group modules?
Payment Type
How the group plans to pay.
What does the NET30 Selection trigger?
How do you create a reservation in CPOS after the guest has an account?
Click make purchase and select location.
Add the Arrival time product first with details.
Add the offline sessions with flight products.
Add the demo except for Flight Only.
Proceed to checkout and complete the order!
Explain the waiver process.
Check the confirmation email for your EP link and organizer Passcode
Add your list of flyers and assign flight groups
Send link out to parents for them to complete
Check back on waiver statuses
Have all waivers completed by the 7 business day deadline days
Generally speaking, what are the flyer MAXIMUMS for the Traditional/STEM Lite compared to Self-Guided?
EDU 1 – Traditional /Lite 130 // SG 78
EDU 2 – Traditional /Lite 65 // SG 39
What physical and theoretical tools will students use in the Ball Flight Lab in order to find the mass and frontal area of a given ball?
Scales, tape measures, calculators, metric units, and geometric formulas.
For groups that sit right at the maximum group size for a specific module, what do we need to be sure to explain about increases to headcount?
An increase in headcount and step up to the next module sometimes means spending more time onsite.
Bonus: Which module transitions are the exception to this?
Group Type
New groups vs. Return groups
What does this field impact?
If a check is sent to our locations or delivered by a guest, what should the Tunnel Team do?
The GM should first notify Sales, apply in CPOS, and then send the check along to corporate to be processed.
Explain 3 other resources that will be in their in the confirmation email.
Schedule
All-encompassing policy doc “field trip policies / agreement”
Pre-trip activities
When pitching our flight packages to a group of flyers (let’s say 50), what is typically the most effective method?
Top down selling – Giving them the highest price first $53 EDU2+HF and working your way down from there.
What is terminal velocity and how is this used in our High School lab?
Terminal velocity refers to the maximum speed an object can reach when moving through a medium, such as air or liquid. For skydivers, terminal velocity is the downward speed through the resistance of the air achievable during freefall.
In the HS Lab students calculate their own terminal velocity using the balance of forces equation.
Which schedule modules have multiple educators and why?
The 4 and 5 flight group modules have 2 assigned STEM educators because these modules add an extra STEM activity. This is to be sure all students stay engaged and occupied throughout the trip.
Bonus: When a guest is booking these modules what helpful tip regarding Event Planner should you be sure to review?
STEM Subgroup
What org/sector of the STEM business this group belongs to.
What new report does this field contribute to?
How does the Educator Scheduling system work?
SSA or ASM creates the event planner and adds the link to the deal page
The deal pulls through as available based on the module for number of educators and becomes available for pick up
Educators get alerted to view new events and have the opportunity to assign themselves as the educators to the event
Once they are assigned, their names pull through to Hubpsot on the deal page
If the EP link is NOT attached to the deal, or the wrong type of STEM is selected, educators cannot assign themselves appropriately!
Explain the SSA handoff.
You will receive the confirmation email from your SSA, they will be your dedicated resource for all details as we approach your trip. I’d recommend reaching out to them to set up a time to connect. (For trips 30+ days out) they will start checking in with you about a month in advance to firm up all remaining details before the 7-business day due date.