EMOTIONAL INTELLIGENCE
What is Emotional Intelligence?
Skill in perceiving, understanding, and managing emotions and feelings.
Name some skills you may need to resolve conflict?
Emotional control, Empathy, communication skills, and non-verbal analyses skills
document summarizing the jobs you had in the past including the days you were employed there?
Resume
Name three qualities of a good leader?
Honest, self-aware, learning from failure, organized, responsible etc.
What are the two forms of communication?
Verbal and non-verbal
Emotional intelligence is responsible for _____% of your job performance?
Steps to making good decisions begin with?
Identify the issue
What is the first thing you should do when being interviewed?
Introduce yourself with a firm handshake
*answers vary*
What are three things that can help you manage stress?
Meditation, journaling, exercising, quiet time, routine, sleeping well, eating well
What is the ability of the brain to adjust to new way of thinking?
Neuroplasticity.
Caring about others and striving to understand them is called?
Empathy
A software program that can be used to create a resume?
Microsoft Word
Give me an example of a long-term and a short-term goal.
ex. Save $500 in three months/ buy a car in a year.
What do positive affirmations change?
Your thoughts, your emotions, your mood
What are the four main areas that affect how we view ourselves?
Self-Esteem, Self-awareness, self-confidence, self-knowledge.
Name at least 3 styles of conflict resolution.
Forcing, Collaboration, compromising, avoiding, accommodating
Why should we hire you?
ex: I would love to work somewhere that makes a difference in the community and where my skills sets can be an asset.
What are the three steps to successful goal setting?
1. Identify the goal 2. Plan 3. Create a measure to success
When you develop your abilities you build _______
Self-confidence
What two things do you need to practice Empathy?
Imagination, and effective communication skills
What is the difference between Collaboration and Compromising?
Collaboration is win-win and compromising is win-lose or lose-lose.
Tell me about yourself.
ex: My name is Sarah I've been working in this field for over 13 years. I have worked with several non-profits and now I'm looking for some place to grow my career.
What are the three building blocks of daily planning? (Remember the house)
Foundation: responsibility, Bricks: short-term goals, Roof: Long-term goals
Mimicry of emotions or feeling the same feelings that others feel is ___________
The Chameleon effect