S
What does the S in STEP Problem-Solving stand for?
Say the Problem
What does the T in STEP problem-solving stand for?
Think of solutions
What does the E stand for in STEP problem-solving?
Explore the outcomes
Pick a solution
What is an interpersonal conflict?
A problem between 2 or more people.
True or False?
The first step in STEP problem-solving is to say the problem respectfully and without blame. Name-calling is only okay if you're really upset, but you should apologize after.
False.
The first step in STEP problem-solving is to say the problem respectfully, without blame or name-calling.
True of False?
When thinking of solutions, it's helpful to consider when and where to work on the problem, and who to include.
True
True of False?
When exploring the outcomes, it's important to think about your point of view of the problem.
False.
It's important to think about the points of view of everyone involved in a problem in order to pick the best solution.
True of False?
Picking a solution means picking a solution you think would work best for everyone involved.
True
True or False?
When picking a solution, it is important to think about what would happen and how each person would feel.
True
Say the Problem:
You and your friend were playing a game. Your friends doesn't want to talk to you after losing.
My friend isn't talking to me.
My friend lost the game and now they're not talking to me.
etc.
Think of solutions:
You're waiting in line when someone bumps into you.
While in line, immediately tell the person who bumped into you that they bumped into you.
While in line, immediately bump the person who bumped into you back.
etc.
Explore the outcome of the following solution to a problem:
You grabbed the last ball to play handball during recess but someone grabs it from you without asking. You decide to tell a teacher about what happened.
This solution may work for you but the teacher may also tell you to speak with the student who grabbed the ball from you first before asking an adult for help.
Pick a solution for the following problem:
Your teacher assigns a group project. You and your teammates have different ideas for the group project and can't seem to pick one. You quickly think of solutions.
1. You could talk about why you think the other ideas suck.
2. You could choose not to participate if your idea isn't picked.
3. You could go with someone else's idea that you kinda like.
3. You could go with someone else's idea that you kinda like.
Why is it important to reflect on solutions to problems?
It can help you learn what works and what didn't work so you can do better next time.
Say the problem:
You and Sam are friends. You wanted to play handball at recess but Sam wanted to play with their other friends.
We wanted to do different things during recess.
I wanted to play handball and Sam wanted to do something else.
etc.
Think of solutions:
Your friend didn't invite you to their birthday party.
After school, at Boys and Girls club, ask your friend why you weren't invited.
Text your friend this weekend about how you feel about not being invited.
etc.
Explore the outcome of the following solution to a problem:
You feel jealous because your best friend has been hanging out with another classmate. You tell your best friend to stop hanging out with them.
This solution may work for you, but not your best friend or your classmate. Your best friend and your classmate may feel hurt, upset, etc.
Pick a solution for the following problem:
After you return to lunch, you notice that your teacher, Mr. Nakayama has a piece of food stuck between his teeth. You hear your classmates snickering. You wonder if you should let him know.
1. You could choose to tell him quietly before you enter the classroom.
2. You could raise your hand during class time and tell him when he calls on you.
3. You could choose to laugh with your classmates.
1. You could choose to tell him quietly before you enter the classroom.
What is the different between Step T and Step P in STEP problem-solving?
In Step T, we are thinking of solutions without picking the best one yet.
In Step P, we are picking the best solution we think would work for everyone.
Say the Problem:
Mariah made friendship bracelets and gave them to Steve and Reagan. Heather's feelings were hurt, so she decided to invite Steve and Reagan over to her house and leave out Mariah on purpose.
Mariah made friendship bracelets for Steve and Reagan. Heather did not get a friendship bracelet. Heather invited Steve and Reagan over to her house. Mariah was not invited over.
Think of solutions:
The person who sits next to you in class keeps interrupting you when you talk.
Ask the classmate to not interrupt you the next time they do.
Interrupt the classmate back the next time they speak.
etc.
Explore the outcome of the following solution to a problem:
Alex, Angel, and Jamie are friends. Jamie saw Alex whispering to someone and thinks they were talking about her. She tells Angel that Alex was talking behind her back. Angel likes both of his friends and doesn't want any conflict. He and Jamie decide to confront Alex.
This solution works for Jamie. It could work for everyone if Angel and Jamie allow Alex to share his point of view when they say the problem without blaming and name-calling.
Pick a solution for the following problem:
Mohamed and Jane share the same friends. Mohamed said something that hurt Jane's feelings.
1. Jane could ignore it, and avoid Mohamed until he apologizes.
2. Jane could decide a time to talk to Mohamed privately that what he said hurt her feelings.
3. Jane could create a group chat to let their friends know what Mohamed said.
2. Jane could decide a time to talk to Mohamed privately that what he said hurt her feelings.
Option 2 is the best solution because it allows Jane to communicate how Mohamed's actions made her feel. Option 1 could work but it could be difficult for Jane to avoid Mohamed because they share the same friends.
When should you ask an adult for help?
If someone is in danger, is hurting themselves or others, or planning to do so.