Everyday English
Kitchen Tools
Customer Service
Life Skills
SERVSAFE
100

What do you say when you don't understand someone or need them to repeat? 


Can you please say that again; Can you repeat that? I'm sorry I don't understand, Can you say again. 

100

What tool do you use to flip pancakes

A Spatula

100

How do you greet a Customer?

with a SMILE, "Hello, how can I help you"

100

Your Bus is late, what should you do? 

Call ahead and explain,

DOUBLE POINTS: 

What is the APP/WEBSITE you can you go to, to find out about the bus? 

100

How long do you wash your hands

15-20 seconds total

200

What is the Opposite of "LATE"

Early 

On Time 

200
What tool do you use to mix batter in a bowl if you want to add air?

A Whisk

200

How do you take an order?

(WITH A SMILE) "What can I get you today?" "May I take your order?" 

200
If you are in the Grocery store and can't find something what do you do? 

Find an employee and Ask for help 

200

What is the correct color cutting board for poultry?

Yellow

300

What do you fill out to get a job?

Job Application

300

Which is smaller? A TBSP or tsp

tsp
300

How do you fix an issue or problem?

"I'm sorry, let me fix that for you" (WITH A SMILE!) 

300

What do you say if you need to go to the Ladies room? 

"May I go to the bathroom?"

300

What is the Correct Temp for cold foods?

41and below

400

Which is Biggest?

Large

Small

Medium

Extra Large

Extra Large

400

What do you use to drain water from cooked Pasta?

A Colander
400

How do you end an interaction? 

"Thank you for coming, have a great day!"
"My Pleasure"


400

What should you do if you need to see a Doctor? 

Make an Appointment if possible

400

What is the Danger Zone?

41oF-135oF

500

How do you ask someone to give you more time to do something? 

Can you give me one moment please?

I need a few more minutes?
I'm Sorry, I need more time. 

500

How do you Set up your Station? 

Sanitze your area
Place a wet Towel
Place the Correct color cutting Board
Gather, Chef Knife, Paring Knife, Bench Scraper, Trash Bowl, Dry Towel
Place Sanitzer Bucket and Soap Water Bucket under station

500

What do you do if a customer asks you something that you do NOT know the answer to? 

Ask a manager for help" 
500

What information, might you have to give your employer to get your Paycheck sent to your bank account? 

Account Number and Routing number

500

What is the correct temp to cook GROUND BEEF

155oF