What are 3 things you should include in your emails?
Greeting, Subject Line, Body, Signature
What organization developed the 24/7 Dad Curriculum?
NFI (National Fatherhood Initiative)
What does STEPS stand for?
Stabilizing through Employment and Parenting Skills
What two groups do study participants fall into?
BAU (Business as Usual) and System Navigator
Finish this statement: "If it isn't documented, it __________?"
"... didn't happen!"
When should you send all staff emails? (4)
After each registration, exit survey, class sessions, and make up sessions
How many individual make ups are participants eligible to do, without having to consult Jen or Malena?
Two :)
What grant year are we currently in?
Grant year 5
What team members are System Navigators?
LeBron and Brandin
What is the minimum duration of client service contact for it to qualify as a meaningful contact?
15 minutes or longer (includes time it takes to write a case note)
What types of events (at least 2) should you add to your calendar and others?
Registrations, Exit Surveys, Group Make Ups
How many sessions are in 24/7 Dad AM?
12 Sessions
How soon should you call a new Smartsheet entry?
Within 1 day (unless entered on Friday or over the weekend- then call no later than Monday!)
Which county will eligible study participants be from?
Cuyahoga
What does MUSIC stand for?
Meaningful, Unsuccessful, Successful, Individual Make-up, Collateral
Someone walks in to register for STEPS-What is the first thing you should do?
GREET THEM!
Name the three styles of communication posture
What are our yearly goals? (# of dads enrolled and number of dads completed)
200 enrolled, 140 completed
What does "TIES" stand for?
Testing Identified Elements for Success
What time frame should a case note be entered into nForm?
IMMEDIATELY (but absolutely no longer than 24hrs after initial contact)
Who is a mandated reporter?
Name the 5 Styles of Discipline
Dictator, King, Joker, Follower, and Dreamer
What 3 documentation systems do we use to document interactions with dads?
ETO, nFORM, and Smartsheet
Who signs the informed consent statement for TIES?
Staff member doing registration
Scenario: A father enrolled in the Day cohort but who has not attended reaches out to you 2 weeks into class stating he would like to file for custody of his two children. He also states he would like employment help and food assistance. What order do you address these issues?
1. Food 2. Attendance then if applicable 3. Employment 4. Custody