Pay Stations
What is the price to add a second vehicle to an existing Deluxe or Ultimate Membership?
$25
Passenger side wheel wells and the rear of the vehicle
During a standard lot check, name 3 things you are checking in the lot
Dirty towels
Spray bottles
Clogged vacuums
More than half full trash cans
Broken air chucks
Trash in vacuum stalls
What is our current opening and closing time?
7 am and 9 pm
What are our two founders Names?
Connor and Quinn
What code do you use in the promotions section when a customer decides to upgrade their dealership card to a higher wash?
BASDEAL
While prepping, a truck with an open truck bed that has nothing in it and a hitch pulls into the tunnel, what are the correct retracts to call out?
Partial, scorpion or finger sign, clear!
While doing a lot check, you notice a customer scrubbing left over bugs on the front of their vehicle, What do you do in that situation
This policy is being followed when we offer someone a rewash
Clean Car Guarantee
What was Tagg N Go's first express wash location?
Sunset
A customer comes in with a dealership card, you scan the QR code and it comes up as invalid, you try the same steps 2 more times and you still are receiving the "Invalid" message, what is the correct next step?
Get a lead or manager on site to use their supervisor code
While on prep 1, a vehicles rear tire hops three rollers, the customer gets the vehicle into neutral and is being pushed by their front tire, what is the next step?
Hit "Send extra pushers" on the bottom screen
A customer grabs you in the lot while you are changing out spray bottles. They tell you one of the vacuums in their stall doesn't have suction. You pull the nozzle off of the hose and see that is not clogged. What is the next step?
Grab a step ladder and pull the hose off of the canister, check for a clog at the canister its self or check the hose for clogs
12 hours
What location number is St.George East?
4th
A 2023 Dodge TRX comes into lane 1 and wants to buy a membership, what is the correct procedure?
TRX's are unacceptable, send them through emergency exit lane and let them know they can use our amenities
While on prep 1, doing a standard 2 man prep, a 2020 Toyota Camry is pulled into the tunnel. After stopping and pointing at the instruction sign, what are the next 3 steps in order?
Hint they all start with "S"
Send, Scrub, Spray
You are tasked with performing a lot check, what 3 key items should be on your lot cart?
Long screw driver, Air Fresheners, replacement spray bottles
Name 1 vehicle or attachment we do not accept and why
Wait for response
What year did Tagg N Go celebrate our 10 year anniversary?
2026
A member pulls into lane 1 and wants to discuss how many vehicles they have on their account, pricing for family plan and to update a license plate on their account, while the gate is open for them. 2 cars in lane 2 and 3 pull up, what is the correct procedure to get the other lanes moving without using a manual gate override?
Close the lane 1 gate
A Washington County Sheriff's vehicle pulls into the tunnel, what is the correct retract, and where do you scrub on prep 1?
Full, the front bumper, hood and wind shield
While performing a lot check, a customer gets your attention and states that the car wash has damaged their front headlight and points out scratches that they claim were not their before. What is the correct response and what is the next step?
Apologize to the customer there seems to be damage to their vehicle, find a lead or above to file an incident report.
What specific item in the tunnel must be activated in while the tunnel guns, or middle cleaning guns, are allowed to be out for spraying down or cleaning?
Who has been with the company the longest out of all the employees of St.George East?
Bryan Phelps