Events
You run into a client in the hallway and you both end up speaking for a few minutes about some topics that are important to their case. What would you service this interaction as on CSTAR?
Staff Contact Session
Individuals who are currently experiencing homelessness can come here for laundry and mailing services. (Hint: East Village Location)
The Neil Good Day Center
True or False? In order to become a resident of STOCV, clients must first be matched from a previous homelessness organization.
True
This website acts as a database where all FJV policies are stored and monitors when employees have successfully read each required policy.
PolicyTech
Father Joe Carrol referred to individuals experiencing homelessness not as "the homeless," but our "_________."
Neighbors.
True or False? All clients must sign a media consent form before attending a TSC event.
False
A client wants to work on their resume & interviewing for an upcoming job opportunity. Which department would be their best resource to get help & work on these skills?
Education & Employment Services (EES)
Fill in the blank: At least ___% of households served will achieve housing stability by remaining in the permanent housing program as of the end of the operating year or exit to permanent housing.
90%
Phishing Attempt! Please see the image and identify at least one element that reveals that this was a phishing attempt.
- hsobreo@neighbour.org
- neighbour.org
- Banner is out of date.
- No confidentiality policy fine-print
The number of individuals experiencing homelessness in San Diego is closest to...
a) 6,000
b) 8,000
c) 10,000
d) 12,000
b) 8,000
After the most recent census, it currently stands at 8,427 (an increase from last year)
Which of the following is NOT an event by the Joan Kroc Center (JKC)'s Chaplaincy, Health & Wellness Department?
a) Art Workshop
b) Meditation Group
c) Yoga Club
d) Bike Ride
c) Yoga Club
FJV serves warm meals daily at these locations within East Village. (Name at least one)
- Paul Mirabile Center (PMC)
- Joan Kroc Center (JKC)
What is the name of STOCV's Head of Facilities?
Jedinson (Jedi)
This self-guided training on ADP educates you on proper workplace structure to help lessen muscle fatigue & increase your productivity in an office environment.
Ergonomics in the Workplace
Once a client signs the HMIS (Homeless Management Information System) Multiparty Authorization to Use/Disclose Information, the form remains valid for ___ years from the signed date.
7 years.
You are at a home visit with a disabled client aged over 60 years old. You notice that they have bruises on their arms and are much slimmer than your last visit a month ago. When you ask them about these, they can't recall what caused them. What type of report do you have to make?
APS - Adult Protective Services
For each person that an FJV employee successfully refers to an open position receives $____.
$500
Name a STOCV PSH Grant.
Grant 39 -
Grant 62
Grant 69
VETS
There have been 2 Behavioral Health (BH) Refreshers so far this year, what were they?
1) BH: Self-Care (1/18)
2) BH: Mandated Reporting (2/15)
Upcoming BH: Crisis Intervention (3/29)
_ _ _ _
This acronym represents a resource that sends licensed mental health clinicians and law enforcement to assess individuals currently experiencing a behavioral health crisis.
PERT (Psychiatric Emergency Response Team)
619 531-2000 or 911
This annual event counts the number of sheltered and unsheltered people experiencing homelessness in a single night.
The Point-in-Time Count
Cover your badge! Tell me what CREED stands for and share what it means to you.
Compassion
Respect
Empathy
Empowerment
Dignity
The housing market's rental costs and regulations are set by this U.S. Federal Department.
U.S. Department of Housing and Urban Development (HUD)
Based on the Motivational Interviewing training, what does the acronym OARS spell out?
Open-Ended Questions
Affirmations
Reflective Listening
Summarizing Listening
Spell out this acronym: CoC
Continuum of Care