Supervision
Professional Boundaries
Attendance & Punctuality
Dress Code & Conduct
Communication Guidelines
100

What is the best practice for positioning yourself when supervising students?


  • Answer: Always position yourself so you are facing all students.
100

What should staff avoid sharing with students?


  • Answer: Personal information (phone number, email, social media).
100

 Why is being on time important at BGCLB?


  • Answer: It ensures smooth program operation and supports teamwork.
100

What must BGCLB staff wear at all times?


  • Answer: Staff shirt or badge.
100

When is it acceptable to use your cell phone during work hours?


  • Answer: Only to communicate with your supervisor
200

What should you maintain regularly to ensure all students are accounted for?


  • Answer: Maintain regular head counts.
200

Why shouldn’t staff give members rides in their vehicles?


  • Answer: It crosses professional boundaries and could lead to liability issues.
200

What should you do if you're going to be late to work?


  • Answer: Inform your immediate supervisor as soon as possible with an estimated arrival time.
200

What type of shoes are NOT appropriate during work hours?


  • Answer: Flip-flops and sandals.(Crocks, Burks, Slides, Open-Toe Boots, etc...)
200

Why should staff not engage in personal communication with members?


  • Answer: It can blur professional boundaries and impact the staff-student relationship.
300

Why shouldn't staff sit down while supervising, during the program and snack/supper time?


  • Answer: Because staff mobility is important for engaged supervision, some of the staff get way too comfortable and become complacent.
300

What is prohibited regarding staff interactions with members on social media?


  • Answer: Engaging with members except for educational or programmatic purposes.
300

What is expected of staff regarding attendance?


  • Answer: To be in their designated work areas at the scheduled start time.
300

Why is it important to follow the dress code at BGCLB?


  • Answer: For safety, security, and easy identification by students, families, and school officials.
300

What should you do if you witness abusive conduct towards a student?


  • Answer: Report it immediately to your supervisor and or create a mandated report 
400

What should you do if you need to leave your group unattended?


  • Answer: Notify the Site Director for support.
400

Why is it important to maintain professional boundaries with students?


  • Answer: To protect both staff and students, and ensure a professional environment.
400

How much notice should you give if you’re unable to report to work due to illness?


  • Answer: At least one hour before your shift starts.
400

 What is one reason staff might not be easily identified in a crowd?


  • Answer: They are not wearing their staff shirt or badge.
400

What should the content of your communication with members always align with?

  • Answer: The mission of our programs. Employee Handbook and A High Level of Professionalism 
500

What must BGCLB staff wear at all times to be easily identifiable?


  • Answer: Staff shirts or badges.
500

Give two examples of inappropriate staff behaviors towards students.


  • Answer: Attending students' birthday parties and giving them gifts.
500

Who should you contact if your supervisor is unavailable when reporting an absence?


  • Answer: The person in charge.Your Area Director
500

Why are secure footing shoes necessary?


  • Answer: They protect against hazards.
500

Name one type of conduct that is strictly prohibited in communication with students.


  • Answer: Verbal abuse or any form of abusive conduct.