Trolley Setup & Selecting
Metrics & Reporting
Freshness
Backroom & Carside
100

How many bags go in a tote?

2

100

What is the goal for Perfect Orders?

47%

100

How are bananas selected?

By the bunch

100

What is our goal for Wait Time?

4 minutes or less

200

What is the best practice for selecting?

Scan, Bag, Scan.

200

Where do you access the Not Fulfilled As Ordered report?

Today's Pickup

200

How do you know when a pineapple fresh?

Leaves on top should pull off easily

200

How should oversize items be staged?

In a tote

300

How many oversize items can be selecting on a 9-tote trolley?

Up to 6

300

How many totes should be audited per day?

15

300

Can raw chicken and raw beef be in the same prowave bag?

Yes

300

What is the limit for I Can Make It Right?

$5

400

What personal items are permitted on a trolley?

None

400

What does PSR stand for?

Pickup Standards Review

400

What indicates fresh meat?

Bright colored
Marbling
Clean packaging

400

Who is responsible for completing go-backs?

Ambient: Front End
Refrigerated & Frozen: Pickup

500

What is an idle trolley?

A trolley that sits for more than 10 minutes before selecting.

500

What service counter items must still be printed?

Hot foods and sushi

500

How long is a hot chicken good for?

4 hours

500

What are the 6 key elements of carside?

Safety Vest
Greet
Verify 1st & Last Name
Review Subs & OOS
Ask for coupons
Thank