Order Taking
What are the 4 essentials of Order taking?
What is
Would you like onions?
Would you like fries?
Would you like something to drink?
Will you be eating here?
What is the main responsibility of the host?
What is
To offer exceptional personal and friendly service to our customers.
What percentage of the peel should be left on a potato?
What is 20%
Where does cold cheese go?
what is
On top of the spread, under the tomato.
What are the 4 essentials of cooking?
What is
Proper bun toastProper salting
Turning on time
Pulling on time
What's a proper greeting?
What is
"Hi how are you?"
What are ways you can go above and beyond?
What is
Bring a customer their order.
Follow up.
Make kids feel special.
Holding open doors.
Clearing tables.Help find seating
What kind of oil do we use?
What is
Sunflower oil.
What's the proper way to package meat patties to go?
(2 answers)
In a ham bag for one or two patties.
In a clam shell on a wax sheet for 3 or more patties.
How high should you hold the salt shaker when salting a row?
What is 8 inches above the meat?
What must you ask if a customer orders a cheeseburger plain?
Is that just meat, cheese, and bun only?
How long after a customer leaves should their table be cleared and wiped down?
What is 30 seconds.
How long long do you need to spin potatoes for?
What is
At least 20 seconds.
How many tomatoes does a protein get?
2 center it tomatoes.
How is light onion placed on a burger?
What is
3 center rings in a Mickey Mouse/clover formation. (With the rings touching the rim of the patty.)
What is the proper procedures for giving a customer change?
Hand the customer the change first.
Count out loud from hand to hand.
Hand the customer the bills.
What must you wear when cleaning the restroom?
What is
Black nitrile gloves.
How do you properly use pre-cooks and what's the most you can put in one basket?
Put them in them in the next basket coming off 10-30 seconds before pulling.
No more than 1/5 (20%) of a basket
Where does extra salt on a burger go?
What is
On top of the tomato.
How long should buns be placed on the grill before throwing meat?
What is
At least one minute.
What must you offer if a customer does not want spread on a burger?
What is
Would you like ketchup or mustard instead?
What towel should you use to clean the seats?
What is
A separate red towel.
What are 4 ways to increase fry sales?
What is
Ask the customer if they want fries.
Consistently serve properly cooked fries.
Consistently serve hot fries.Consistently serve a proper portioned fry.
What is the proper amount of chilies for light, regular, and extra chilies on a burger?
Light- 3 to 4 slices
Regular- 5-8 slices
Extra- 8-12 slices
What is the latest time you can add onion to a burger? Grilled and raw.
What is 3 minutes for both.