COMPLIANCE
What must an approved form of identification for purchases of alcohol and tobacco have?
All IDs must be government-issued with the holder’s photograph, date of birth, and name of issuing agency. Also, the ID must be active and not expired.
Ashley is a new hire , and she is soon to be a Hourly associate that will work in store for Walmart. She is calling to reschedule her Orientation.
What kb will you use & What information do you give her?
KB: 26455
(Workday) Candidate support line:
1-888-596-2365 for Walmart select option 4,4,2
What kind of repairs are excluded from assistance by the ACNT?
Any general maintenance repairs are excluded from assistance. These include, but are not
limited to, oil changes, brakes/rotors, struts/shock s, tires, wheel alignment, fluids, gaskets,
bulbs, tune-ups (spark plugs/coils), AC recha rge, diagnostics, etc .
Store is wanting to order Digital Shelf Labels in GNFR and can NOT find them,
Why is this ? And How do they order them?
They can not be ordered in GNFR,
For DSL Order queries, reach out to wmlink/dslorder
Store 612 reports they have enough weekly hours overall but only 8 hours assigned to Sunday mornings, which causes understaffing. What category does this fall under?
DEMAND HOURS
Store 300 when should they post the OSHA summary form?
Beginning February 1st through April 30th
If ACNT notes state invoice/shop isn’t verifiable, ACNT then will ask for more documents. What documents will they ask for ?
The review team will need a cash register receipt or a bank statement linking that
shop/business. When asking for a receipt, it must be a cash register receipt printed directly
from a cash register at the business - not handwritten, not typed, not from a rece ipt
booklet.
Store is receiving an error in GNFR that shows : "Internal supplier Q03T picked but article (article #) doesn't quantity for inventory"
Who does the store need to contact ?
Agents should advise store to email GNFRsupplies@walmart.com with necessary information/screenshots.
A store reports that the Workforce Planning Portal (WPP) is not loading demand data for next week. What department handles this?
WORKFORCE PLANNING (WF)- REPORTS AND SYSTEMS
Store wants to view past results of Fire Suppression Inspections Where can they do that ?
The store can review all Fire Suppression Inspections and results in the Enviance Safety Assessment Tool.
KB:Fire Suppression Issues 27047
You are on a call and the caller threatens to self harm, what KB will help you handle the call ?
Direct Threats of Violence
KB:31562
Application Id and Store Number
EX: 1234|A12345678|APPLICATION INQUIRY
Store is asking where there order is, it has generated a PO but nothing shows in PULSE. It has also been over 3 weeks since the order was placed? The items on the order are for business cards for the vision center.
Who will they need to speak with for assistance?
Print Solutions 479-277-6903
I'm at store 11 and I have an hourly associate that recently returned from LOA. I was wondering when this associate will reflect as active in My Walmart Schedule?
The associate appears in WPP the week after they return from LOA. Once the associate is active in the system again, you will be able to manually schedule your associate(s), and an auto schedule generates during the next schedule generation.
Pharmacy states that they are running out of space for records and wants to know the correct procedure to get rid of old records
What kb will assist you on this call ?
KB Record Retention for Pharmacies and Vision Centers
KB:607
The applicant’s family member is currently hospitalized/in a facility, and the doctor will not provide documentation stating that the applicant is the primary caregiver. What else can they provide?
There will not be documentation that is acceptable for this, as this does not meet the primary caregiver requirements at this time.
The Purchase Order (P.O) #
If recommended for a grant for the Spark Good Local Grants how many days does the organization have to provide correct banking once the organization’s primary owner has being notified that the grant was recommended for approval?
Within 21 Days
Besides the cover letter where else can you look in Space Planning for fixture information?
Hit the arrow next to TABLE VIEWS
Select > INTACTIX- FIXTURES