QBR's
How Frequently should a Market Leader conduct a QBR in each of their Stores?
What is Once per Quarter
What is the first Action on the Store Visit Process Flow (S-Walk) Document?
Market Leader (ML) provides an overview of the Market's Business
What 3 Buckets is the Holiday Readiness Visit broken into?
Talent, Brand & Operations
What new operations report ML's receive weekly will be critical in utilizing during the QBR?
What is the Store Ops Scorecard
When a Store Manager is providing an overview of the Store during the S-Walk, what 3 Tools are recommended to reference when discussing with an ML, Divisional or Home Office Executive?
1. Monthly P&L
2. Dashboard (Daily, Weekly, MTD, QTD, YTD)
3. Store Map
Dave is completing a Holiday Readiness Visit and identified 100 throw blankets on the floor. Dave asked the store to number them 1-100 for inventory purposes. How many times with the store have to write the #9?
What is "19"
- 9,19,29,39,49,59,69,79,89,90,91,92,93,94,95,96,97, 98,99
What 6 Areas of our Stores should we be physically inspecting during every QBR?
What is Showroom, Breakroom, Restrooms, Office, Warehouse and Outside/Exterior of Building
On the S-Walk Document, there are 5 Red Triangles throughout the "S" that highlight the 5 Leadership Transitions throughout the S-Walk. What are those 5 Key Components highlighted on the S-Walk?
1. Market Overview
2. Store Overview
3. Overview
4. Full Store Walk
5. Visit Recap
Under Operations, a critical component of success around the Holidays is the following bullet:
"Store Manager understands the _________ schedule".
What is "Polling"