Customer Experience
Outbound
Paleo
Kitchen
BOH
100

This role implements GET while promoting dash cart

GREETER

100

This is the process of selecting items from the store for online orders

Picking

100

These foods can all be found in the paleo department

produce, meat and seafood

100

The kitchen is responsible for producing many items, but this specialty food is not produced by our associates

sushi

100

This indicates that an area in the BOH should not be blocked

yellow striped tape on the floor

200

This form of payment recognizes your Amazon.com account

Amazon One

200

This is the name of the manager of the department

Iulia

200

This in-store resource can be used if you are asked a specific question about food that you do not know the answer to

Alexa

200

This promotion encourages customers to come to Amazon Fresh for lunch

daily meal deals
200

When trucks with pallets are delivered to the store, they will arrive here

the dock

300

This is the only place in the store where customers can pay with cash

traditional register

300

The entrance to this department shares a second purpose

Employee entrance

300

Fill in the blanks.

Paleo contains all three temperature zones. Frozen, ___, and ___.

chilled and ambient

300

Our kitchen's ___ and ___ look similar to our sister company, Whole Foods.

hot bar and salad bar

300

This rule for the employee fridge keeps the break room clean

do not keep food in it overnight/past your shift

400

If using this shopping method, this is the only place in the store that you can go to pay for your items

Dash Cart Lane

400

Fill in the blanks.

Outbound contributes about __% of store sales

50%

400

This piece of equipment puts a technology spin on a common item in the produce area

scale that prints barcodes

400

Fill in the blanks.

If you do not work in the kitchen you should not___.

enter the kitchen

400

The time clock can be found here

employee break room