Barcodes
Packaging
Sets/Masterpacks
Processes
Errors
100

2D Amazon Elements, LPN, XOO, BOO, ISBN, UPC, EAN?

What is the barcode hierarchy?

100

Small crushes, dents, bends, and minor shelf wear.

What damages are acceptable on products?

100

Container that has multiples of the same item sold together.


What is a set?


100

Handling a single item at a time.

What is a one piece flow?

100

This occurs when you scan something unexpected by the stow tool, accompanied by an audible double beep.

What is scanning out of sequence?

200

LPN's and XOO's are sold in this condition.

What labels can be sold in "used" condition?

200

Holes, water/oil stains, and gross damage.


Which damages are not allowed on products?

200

Container that has multiple items not sold as a set.


What is a masterpack?


200

An item fell/dropped on station, item was left and andon was not pulled right away, item was placed in incorrect bin, or item fell from bin on to AR floor. The system tracked that you were the last one in the bin of the missing item.

What is Amnesty Last Touch?

200

More items are available to purchase on our website than what was physically stowed.

What is an overage?

300

This label is found on books.

What are ISBN labels?

300

Damage that is immediately obvious and inexcusably bad (i.e. books torn in half, boxes ripped open, container crushed).


What is gross damage?


300

Perform this visual inspection on every item.


What is a 6-sided check?

300

Read the screen to scan what it's asking for then scanning the highest priority barcode first will prevent this.

How to avoid scanning out of sequence?

300

Product should not stick out from the front of the bins or from the top of the PODs.

How to avoid overhanging items?

400

This label from the hierarchy is a QR Code and is not very common.

What is an Amazon 2D barcode?

400

Damaged items that are “graded” then put on the Amazon.com Market Place website are listed at special discounted rates.


What are Warehouse Deals?


400

The screen prompts for one set of 3 deodorants, but there is only 1 singular deodorant.


What is a broken set?


400

This is used for stowers to visually scan each pod only once by starting at the bottom and working your way to the top.

What is the serpentine/snake method?

400

There are less items available on our website than what is physically stowed.

 What is a shortage?

500

LPN product has water/oil stains or holes.

What is a damaged LPN?

500

Product packaging that is just used for packaging an item during processing that customers do not typically keep the box after opening VS. product where the customer will likely keep the product in the package on a permanent basis.

What is single use packaging VS. permanent packaging?


500

Customers purchase items that might not actually be available in inventory and could create a loss for our vendors.


What is the impact of a broken set on our customers?

500

This process is important to ensure products do not become amnesty or become damaged. This is also helpful to keep bins tidy for future stowers and aid pickers in identifying items in the bin.

What is F.O.O. and R.O.B.O.T.S. bin etiquette?

500

Measures quality based off defects per million opportunities.

What is DPMO?