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Motherboards
Removable Media
Networking
Windows
Misc.
100
Which of the following statements about a riser card is true?
A. It is used to connect a computer in a network.
B. It is used to connect extra microprocessors.
C. It provides extra memory for expansion cards.
D. It is used to extend slots for expansion cards.
D. It is used to extend slots for expansion cards.
100
Which of the following devices is used for accessing the data on Secure Digital (SD) card, MMC card, and CompactFlash (CF)?
A. E-book reader
B. Memory card reader
C. Smart card reader
D. Barcode reader
B. Memory card reader
100
Which of the following is a case sensitive text string used in wireless network and having a maximum length of 32 characters?
A. SSID
B. WAP
C. WTLS
D. WEP
A. SSID
100
Your customer complains that some of his older Windows XP programs, particularly some games, won't work in Windows Vista. What should you recommend?
A. That he buy Vista versions of those programs.
B. That he dual boot XP and Vista in order to handle old and new programs.
C. That he use the Windows Vista Compatibility Mode.
D. Unfortunately he won't be able to use those programs
C. That he use the Windows Vista Compatibility Mode.
100
6. Which of the following terms refers to an anti-virus software file that is updated from time to time to protect a computer from new viruses?
A. Definition
B. Modules
C. Service pack
D. Hotfix
A. Definition
200
How many pins are available on a PS/2 Mini-DIN connector?
A. 5
B. 4
C. 6
D. 3
C. 6
200
Which of the following statements is true about the installation of Universal Serial Bus (USB) devices?
A. A USB device can be plugged to a computer without restarting it.
B. A computer has to be restarted to install a USB device.
C. USB devices are non-Plug and Play.
D. Software drivers are not required for USB devices.
A. A USB device can be plugged to a computer without restarting it.
200
What is the maximum data transmission speed of IEEE 802.11b wireless networks?
A. 54 Mbps
B. 600 Mbps
C. 600 Gbps
D. 11 Mbps
D. 11 Mbps
200
You work as a technician for Troubleshooters Inc. Rick, a user, calls you to state that his computer's startup process is taking more than usual time. His computer is configured for dual booting in Windows 98 and Windows XP. He also complains that default booting occurs so soon that he does not get enough time to choose the operating system. He wants to optimize the startup time as well as increase the display time of the list of operating systems. Which of the following steps will you take to accomplish the task?
A. Run the MSINFO32 command and configure the settings.
B. Run the CHKDSK command and configure the settings.
C. Run the SFC /SCANNOW command and configure the settings.
D. Run the MSCONFIG command and configure the settings
D. Run the MSCONFIG command and configure the settings.
200
Mark has a file named DATA. TXT on the C. drive on his computer. He wants to set the hidden attribute on the file. Which of the following commands will he use to accomplish this task?
A. ATTRIB +h DATA.TXT
B. ATTRIB -h DATA.TXT
C. ATTRIB -A DATA.TXT
D. ATTRIB /hidden DATA.TXT
A. ATTRIB +h DATA.TXT
300
You are handling IT support for a sales company. One of the sales representatives complains that his laptop does not have a network card. You wish to add one via an expansion slot. What type of expansion card should you use?
A. MCA
B. PCMCIA
C. PCI
D. AGP
B. PCMCIA
300
How many IEEE 1394 devices can be connected to a single IEEE 1394 port through daisychaining?
A. 53
B. 63
C. 127
D. 110
B. 63
300
Which of the following protocols handles the reliable delivery of data?
A. TCP
B. ARP
C. IPX
D. UDP
A. TCP
300
You are responsible for technical support at a company. An employee complains that they cannot open a particular file. When you see the file in Windows Explorer you note that it is in green. What is causing their problem?
A. The file has been corrupted.
B. The file was created by another user.
C. The file is from an earlier version of Windows.
D. The file was encrypted by another user.
D. The file was encrypted by another user.
300
Which of the following can be used to accomplish authentication? Each correct answer represents a complete solution. Choose all that apply. A. Biometrics
B. Encryption
C. Password
D. Token
A. Biometrics
C. Password
D. Token
400
You are selecting upgrade components for a PC. What sort of memory will you find specifically used in video?
A. SRAM
B. LRAM
C. VRAM
D. DRAM
C. VRAM
400
Which of the following ports does not support hot plugging?
A. USB 2.0
B. Serial port (RS-232)
C. FireWire 800
D. FireWire 400
B. Serial port (RS-232)What is
400
Which of the following protocols allows an e-mail client to access e-mails that are stored on a remote mail server?
A. PPPoE
B. IMAP
C. SMTP
D. ICMP
B. IMAP
400
Your Windows XP hard drive has 2 partitions. The system partition is NTFS and the other is FAT. You wish to encrypt a folder created on the system partition for the purpose of data security. Which of the following statements is true about this situation?
A. Since the operating system is on the NTFS partition, you can encrypt files on both.
B. You can only encrypt files on the FAT partition.
C. You can only encrypt files on the NTFS partition.
D. You cannot encrypt files on either partition.
C. You can only encrypt files on the NTFS partition.
400
Which of the following interfaces provides the fastest data transfer rate for printing a document on a printer?
A. FireWire 800
B. IEEE 802.11b D. USB 2.0
A. FireWire 800
500
Which of the following AT Attachment (ATA) standards supports transfer mode UltraDMA/133?
A. ATA-6
B. ATA-7
C. ATA-4
D. ATA-5
B. ATA-7
500
What is the maximum cable length that FireWire 800 supports?
A. 2 meters
B. 2.5 meters
C. 4.5 meters
D. 8 meters
C. 4.5 meters
500
Which of the following do not support encrypted data transmissions?
A. Ethernet devices
B. Infrared devices
C. Wi-Fi devices
D. Bluetooth devices
B. Infrared devices
500
You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit. What should you do?
A. You will have to uninstall the upgraded operating system.
B. Use compatibility mode to run the 32-bit application.
C. You will need a 32-bit version of Vista, not 64 bit.
D. You will need to get the upgraded 64-bit version of the application
B. Use compatibility mode to run the 32-bit applicationWhat is
500
Which of the following are used by FireWire 800 devices?
A. 6-pin connectors
B. 10-pin connectors
C. 9-pin connectors
D. 4-pin connectors
C. 9-pin connectors