KPIs
Freeman & GES
Olympic Village
SAM World
Kids Say the Darndest Things
100

This acronym describes PROACTIVE activity in which YOU call your client to discuss a reoccurring piece of business - most often related to an Exhibit House Booth. 

What is an RBO?

Bonus points - We recently reduced the number of required RBOs. How many are required by each SAM per week?

100

Spiro is the corporate accounts arm of GES. The name is short for this common geometric drawing? 

What is spirograph? (The name is a nod to Exhibitgroup/Giltsbur.)

100

At 28 years old, she is one of the most decorated Olympians in history. This summer she added 3 gold medals to her collection.

Who is Simone Biles

100

The name of the SAM shared drive where a SAM can find trainings, DSR recognition form, and current pipelines for EH and LC segments.

What is Sales 97 SAMs?

100
Your  kid comes home from his first day of school complaining about his homeroom teacher. He uses this Gen Alpha slang to descibe him. 

A. Rizzler B.Skibidi C. Sigma D. Lame 

What is Skibidi? 

200

What is the difference between an SCC and SCM?

An SCC is a customer service activity (reacting to a customer's need) whereas an SCM is a planned (proactive) meeting either in person or on WebEx. 

200

Daily Double: What does the acronym GES stand for?

Global Experience Specialists 

200

Where were the 1992 Olympics held?

What is Barcelona?

200

This is the first task listed on the 2024 LC Event Plan (Checklist) that a SAM is responsible for completing no fewer than 3 months prior to show opening--although it's strongly encouraged that you complete it within 6-9 month prior to show open.

What is Client Kickoff Meeting?

200
Your new contact at Freeman is part of Gen Z (under 28). She describes her client as being "a little cheugy." What does she mean?

Uncool

300

Every SAM should have a short list of competitor takeaway target accounts. ____ is the number of required strategic EH Takeaway calls.

What is 1?
300
Last month she was name CEO of Freeman.

Who is Janet Dell?

300

Where will the 2028 summer games take place?

What is Los Angeles? 
300

The required post-work from negotiation training includes listening to Part 2 of the 30 MPC podcast and ___________.

Role playing a scenario with your manager on your next one on one.

300

This word is used by Gen Z and Gen Alpha to describe someone as Charismatic.

a. Brat b. Basic c. Rizz d. Slay 

What is Rizz?

400

You have a call with your CSR to discuss upcoming LC events. Although it's not required that you log this activity, you decide to do so. Which acronym should you use?

What is INT?


Calls with CORT staff, even if they are related to a show, should only be logged as internal activities. They do not count towards any customer facing KPI.

400

Employees at Freeman are recognized for demonstrating integrity, empathy, innovation, enthusiasm, and having a learning mindest. Together, Freeman calls these ____ values.

What is blue?

400

Daily Double: How many sports are represented in the 2024 Summer Olympics?

32

400

The number of CORT district locations, not including our satellite locations in San Diego and Miami.

What is 16?
400

You overhear a younger Freeman worker tell her colleague that she is a CORT stan. What does she mean?

She's a CORT fan/supporter

500

Exhibit house portal demos are a great way to begin building relationships with new contacts. According to the Scorecard, how many portal demos are required each month?

10

500

In 2010, Becker Group, GES Exposition Services, and _______/________ merged to become GES. 

What is Exhibitgroup/Giltspur?

500

He's officially the fastest man in the world, taking gold for his country in the 2024 Summer Olympics. 

Who is Noah Lyles?

500

In order for an exhibit house to be considered acting as a GC, at least one of these criteria must be met.

What is

-EH is publishing a show kit?

-There will be outside exhibitor or EH orders?

-The event was previously considered a TS?

-A complex delivery?

500

Translate this sentence:

"No cap. That AFR guy was mad sus. He lowkey gave me the ick. CORT's a vibe. That Aruba chair slaps."

No lie. The AFR guy was very suspicious. He lowkey made me feel uncomfortable. CORT is cool. I love the new Aruba chair.