Strategies and Problem Solving

1

100

When I am at work, I am asked to do a new task.  The directions are long and confusing.  

The problem is _______.

I can:

1.  Ask the person to repeat

2.  Repeat what I heard, tell the person what is confusing and ask them to explain again or show me what to do.  

200

I am talking with a friend and it is getting loud in the food court.  It is very hard to hear.  

The problem is ______

I can:

1.  Ask the person to repeat

2.  Repeat what I heard, tell the person what is confusing and ask them to explain again or show me what to do.  

300

My friend tells me a story.  He says "I went over there and saw the thing".  I don't know what he means.  

The problem is _______

I can:

1.  Ask the person to repeat

2.  Ask your friend "Where were you and what is the thing?"

400

My manager asks me to change my hours tomorrow.  I am unsure if I can do this.  

The problem is _____.

I can...

1.  Tell my manager "yes. I can do that" before checking if it is OK

2.  Explain "I need to make sure I have a ride and will let you know".  

500

My family is making plans to go out to dinner.  Someone mentions a restaurant I have never heard of before and I don't know what kind of food it has.  

The problem is _____.

I can ...

1.  Ask my family "What type of food do they have?"

2.  I can say "No thanks I don't know what type of food they have".  

2

100

My friend wants to go to a restaurant I do not like.  I want to have lunch with them today.

I would feel _____

I could:

1.  Tell them we can go another day

2.  Suggest a restaurant we both like

200

I ordered a sandwich without cheese, but it arrives with cheese.  I do not want the cheese on the sandwich.  

I would feel ____

I could:

1.  Just eat the sandwich.  

2.  Tell the server "This sandwich has cheese.  I wanted a sandwich without cheese.  Can you please bring me a sandwich without cheese.  

300

I can't find something I need at work.  

I would feel ____.

I could:

1. Ask a co-worker where the item is.

2.  Just ignore it.  

400

I am talking with my friends.  One of my friends says "Let's go back to that place".  I don't know what place they mean.  

I would feel ___

I can ...

1.  say "Sure that sounds good" without finding out what the place is.

2.  Ask "What place?"

500

I would like to go to see a movie with my friends next week.  My friend says "I really want to see that movie".  I don't know what movie they want to see.  

I would feel____

I can...

1.  Ask 'What movie?"

2.  Say "OK" without finding out the movie.