Managing the Strategy-Making Process for Competitive Advantage (Ch 1)
External Analysis (Ch 2)
Internal Analysis (Ch 3)
Functional Level Strategies (Ch. 4)
Business Level strategy (Ch. 5)
100

This is the return a company makes on the capital invested in the enterprise

Profit

100

T or F: In an external analysis we look at the strengths and weaknesses. 

False 

100

T or F: In an internal analysis we look at strengths and threats 

false 

100

Functional-level strategies are actions that improve the e_______ and e_________ of one or more value creation activities

efficiency and effectiveness 

100

T or F. Different positioning strategies that can be used in different industry settings

True

200

This is: Creating competitive advantage through effective management of the strategy-making process (S__________ L__________)

Strategic Leadersip

200

This is a company’s closest competitor

Rival 

200

This is when a company’s profitability is greater than the average profitability of all companies in its industry. C_________ A___________

Competitive Advantage 

200

This is the position of a company with regard to pricing, promotion, advertising, product design, and distribution. M______ strategy 

Marketing 

200

This business-level strategy is distinguishing oneself from rivals by offering something that they find hard to match

Differentiation 

300

This is: Selecting strategies based on analysis of an organization’s external and internal environment

S____________ F____________

300

Name one of Porter's competitive forces 

Risk of entry

Bargaining power of buyers

Power of complement providers

Threat of substitutes

Bargaining power of suppliers 

300

Name one of the 4 support activities in the value chain 

Company Infrastructure

Information Systems

Materials Management (Logistics)

Human Resources


300

Name one of the four building blocks of competitive advantage 

Superior:

Efficiency

Quality

Innovation

Customer Responsiveness 

300

This type of company absorbs price increases from suppliers and pass them to customers without losing market share. Low-cost or differentiation 

Differentiation 

400

Which type of manager is responsible for specific business functions?  ________ level 

Functional level 

400

This is reductions in unit costs attributed to a larger output

Economies of Scale 

400

What are the two types of competitive advantage? 

Low cost

Differentiation 

400

This is eductions in unit costs attributed to a larger output

Economies of Scale 

400

T or F. Functional level strategy does not need to support the business level strategy 

F

500

This is an articulation of a company’s desired achievements or future state

Vision

500

At this stage the market is totally saturated, demand is limited to replacement demand, and growth is low or zero (6 letter word)

Mature

500

This is knowledge, research, and information that is owned by an individual or organization

Intellectual property 

500

This is cost savings that come from learning by doing. L_______ E________

Learning Effects 

500

Coca Cola is an example of: Broad low cost, broad differentiation, focus low cost or focus differentiation strategy 

Broad differentiation