Is there coverage?
Date of loss
FO Fundamentals
Who is Progressive?
Who is MJS?
100


The named insured is driving a vehicle that she has owned for 2 years, but has never been on her policy.



What is no, you will not be covered?  Why? The insured does meet the insuring agreement under part 1 liability to others as an insured person. Exclusion #10 would apply due to the vehicle being owned by you.

100

What is the section of the 9611 MN policy that covers policy period and territory?

What is Part VII – General Provisions?

100

What is your best source for all processes on MN claims?

What is the MN FO Sharepoint?

100

In what year was Progressive founded?

What is 1937?

100

MJS spent his 20's working for Progressive and travelling the country to see which band?

What is Pearl Jam?

200

The named insured is driving a pickup truck owned by his friend, whom he is visiting while on vacation in Hawaii for a week.  

What is yes, you will be covered? Why? The named insured is driving a vehicle, so the insuring agreement for part 1 liability to others is met due to the insured driving an auto.  Primary coverage will follow the vehicle, there is coverage for this loss on that policy. Our policy will be excess and protect our insured.

200

Cooperate with us; provide any written proof we may reasonably require; and allow us to take recorded statements are all example of what part of the policy?

What is Part VI - Duties in Case of an Accident or Loss?

200

What document needs to be sent to our insureds within 48 hours of identifying a coverage investigation is needed?

What is a Reservation of Right Letter?


200

In 2008 this spokesperson made their debut for Progressive.

Who is Flo?

200

MJS received a scholarship in college for what?

What is voice?
300

The insured’s son, whom is a relative on the insured’s policy, is driving a vehicle that he (the son) bought and registered 60 days earlier, but never added it to the insured’s policy?  

What is no, the son will not be covered?  Why? While the son does meet the insuring agreement under part 1 liability to others as an insured person as he is a relative. Exclusion #11 would apply due to the vehicle by owned by a relative.

300

What are 3 sources that may help identify damages that occurred prior to vehicle coverage being added?

3 of the below:

What are: ISO claim reports, VSR/TLO report, Shop estimates, Police reports, Tow records, Metadata, Continuous coverage, Prog agents?

300

What is the best way to ensure your files are resolved accurately, efficiently, and your day-to-day is manageable? 

What are:

Day One Handling and/or One Touch Care?

300

What are Progressive's 5 Core Values?

What are Integrity, Golden Rule, Objectives, Excellence, and Profit?

300

MJS broke his wrist in high school while doing this extracurricular activity.

What is Show Choir?

400

The insured and his spouse are the only two listed on our policy. They have one covered auto listed on the policy. 

The insured’s friend, Paul, moved into the insured’s house 6 months ago. Paul is unemployed so he allows the insured to use his 1978 Chevy every day to get to work so the insured didn’t have to carpool with his spouse.

What is no, the insured will not be covered?  Why? While the insured does meet the insuring agreement under part 1 liability to others as an insured person, due to driving an auto. Exclusion #10 would apply due to the vehicle being furnished or available for your regular use.

400

What are 2 documentation examples we can request on an ROR from the customer after a timeline statement to help resolve a true DOL?

2 of the below:

What are: Cell Records, Gas or Meal Receipts, Tow Bill, Pictures from scene, Recent Veh Work, Bank/CC Statements, Contacts for Material Parties?

400

When will we deny for misrepresentation on a MN UDCI investigation?

What is the insurer (Progressive) would not have written the policy had it known about the unlisted driver at the time of application, and it's a -00 or -01 policy?

400

Who are 4 members of our 11-member executive leadership team?

4 of the below:

Who are: Tricia Griffith, Karen Bailo, Steve Broz, Pat Callahan, Bill Clawson, Remi Kent, David Stringer, John Murphy, Lori Niederst, Andrew Quigg, John Sauerland?

400

Prior to joining Progressive, MJS was getting his doctorate in what field?

What is Chiropractic care?

500

Penny and Leonard move in together in Rochester, MN as Leonard gets a job at the Mayo Clinic. They take out a policy as co-insureds on their 2018 Toyota Camry.  Penny begins getting acting jobs in Hollywood and fly’s out to California and begins renting a car to get around. After a week renting a car, she determines it is too expensive and she buys a 1992 Ford Taurus to get around in Hollywood.  60 days after purchasing, she is at fault in an accident while on her way to the Cheese Cake Factory.  

What is no, Penny will not be covered?  Why? While the insured does meet the insuring agreement under part 1 liability to others as an insured person, due to driving an auto. Exclusion #10 would apply due to the vehicle being owned by an insured.

500

What are two places you may be able to find video evidence to support the time of loss?

2 of the below:

What are: Traffic control cameras, Business surveillance cameras and dash cam footage, Ring cameras, MNDOT cameras?

500

After working the claim as far as possible on day 1, this is the last thing you should do before moving your diary.  

What is enter an updated To Do note? 

500

Name 6 of our 9 Employee Resource Groups

6 of the below:

What are: AANET, DAWN, LGBT+, MILNET, NEW, PAAN, Parent Connection, PLANETA, YPNet?

500

MJS worked for this Midwest regional shoe retailer for 9 months.

What is Tradehome Shoes?