Explain
The difference and the similarity between PERSUADE and MANIPULATE
*influencing behaviour
*P: appealing to reason, interest and emotions
M: Deceptive or unfair to gain control
Difference between presentation and elevator pitch
Time / no time for details
The difference between de-stress and distress
De-stress: Wind down
Distress: Extreme stress
Complete:
It's ......................normal
I understand how you ..................
Would it ................. if
perfectly
feel
help
Support
Go ahead
Back up
Leverage
Advantage that we can use to influence
What is the meaning of donor circles?
Groups of individuals who pool money to support a cause
Good stress in another word
Eustress
Complete
I could ........................... to ....................
There is no need to feel ......................
How ................ problem would that be?
happen to anyone
guilty
big
I'm leaving
I'm off
Willingness
The state of being prepared, ready and consenting to do something (want to do it)
What do you always have to do at the beginning (other than introduction) and at the end end of your pitch?
Give a reason to listen, Create interest
Call for action
3 idioms that mean "I'm stressed" (use: END, TIED, HEAT)
I'm at the end of my tether
I'm tied up in knots
I'm feeling the heat
Idiom that means: yell at someone
My boss just ......................
bit my head of
Making an embarrassing mistake
Putting my foot in it
Scarcity
Placing a higher value on items or opportunities that are rare, limited or exclusive
Direct marketing campaign that means sending promotional materials by email to a large number of people
Mass mailshot
What do you say when you want someone to open up and share their feelings?
Get it off your chest
2 expressions that mean reach your goals
Meet your objectives
Meet your target
I haven't prepared an answer, but I will think up one (and give you examples)
Off the top of my head
Lean
Maximum efficiency
Name Cialdini's 6 principles
Reciprocity
Liking
Scarcity
Authority
Consistency
Social proof
Name 3 stress management techniques managers should use
Echoing
Hypothetical questions
Summarizing
Name 3 things managers SHOUL NOT do when managing someone's stress
Probe, ask leading questions
Provide your own answers
Defend themselves
Minimize problems
Someone gets the praise you deserve