Sources of stress
What is a person-organizational fit?
The extent to which an employee’s personality, values, attitudes, philosophy, and skills match those of an organization
What is absenteeism?
Frequent absences, tardiness, or the tendency to leave work early in an excessive manner due to dissatisfaction or stress
At what age do men typically perpetrate workplace violence?
20-50
Bonus: usually in their 40's
Why is the underuse of paid time off bad?
Employees burn out and become less productive
What is a type D personality?
A person with an inclination to experience negative emotions
Which two categories are work issues categorized into?
Job characteristics and organizational characteristics
Name two physical signs of stress.
Increased perspiration, blood pressure, soreness, hair loss, weight gain, headaches, etc.
Which race is the least likely to experience workplace bullying?
Asian people (11.7%)
True or false: Employees in the northern areas of Russia receive more time off than the rest of the population
True
What is one reason women may experience more stressors on average than men?
Sexual harassment and work-family conflict
Name three sources of stress.
Fear, resentment, and resistance
What does laughter reduce?
Blood pressure
Which type of workplace violence is HR most involved in?
Violence by another employee due to anger and revenge
Which form of child-care is helpful for both the employee and their employer?
On-site child-care
Which vitamin is replenished by the consumption of fresh foods like vegetables but is depleted by high-stress situations?
Vitamin B
Name three job characteristics that cause stress.
Role conflict, role ambiguity, and role overload
Name four of the jobs that experience the most workplace violence
bars and restaurants, law enforcement, gas stations, grocery and convenience stores, health care, security guards, taxi drivers and landlords
Which two things do some organizations consider to be a part of workplace violence?
Bullying and mobbing
By 2050 what is the percentage of people 65+ in the U.S. population expected to be?
22%
What is eustress?
Stress that results in positive energy and improvements in performance and health
Which type of person is more likely to be disturbed by noise in the workplace? Why?
Introverts, they feel overaroused
Which four hormones are measured when analyzing catecholamine levels and elevates as a result of stress?
Dopamine, epinephrine (adrenaline), norepinephrine, cortisol
What is the third leading cause for fatal injuries in the workplace among men?
Contact with objects
How many TOTAL days off do individuals living in Andorra receive?
42 = 31 vacation days and 11 holidays
Name one scale that measures stress besides a self-report survey.
Occupational Stress Inventory, Job Stress Inventory, Maslach Burnout Inventory, Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory.