Stress
Grief
Therapeutic Communication
100

Your patient is asking about factors that influence stress. You know this includes the following:

What is personal perception of a stressor, overall health, support systems, personal factors (age, developmental level, life experience)?

100

You know complicated grief includes:

What is chronic, masked and delayed grief often caused by lack of community/familial support?

100

Your patient expresses their fear related to healthcare. Your best response would be:

What is to acknowledge fear (ex. It sounds like you are concerned about this surgery.)?

200

The General Adaptation Syndrome involves:

What is 3 stages: alarm reaction, resistance, exhaustion or recovery?

200

There are 4 types of grief which include:

What is uncomplicated, complicated, disenfranchised, and anticipatory?

200

Your patient is in a coma. You realize that therapeutic communication is:

What is still important, hearing is thought to be the last sense to go before death?

300

Coping strategies for stress involve the following:

What are alter the stressor, adapt to the stressor, avoid the stressor?

300

The five stages of grief

What are anger, denial, bargaining, depression, and acceptance?

300

Your patient is crying. Should you tell them that everything will be fine?

What is NO?

400

You know that anxiety is defined as:

What is an emotion characterized by feelings of tension, worried thoughts, and physical changes like increased blood pressure?

400

Your patient is receiving hospice care. You know that this provides:

What is holistic care of the dying; believes the quality of life is as important as the length and that those who are terminally ill should be allowed to face death with dignity and surrounded by comfort?

400

Therapeutic communication includes body language. You know that you should do the following to encourage communication:

What is sit by your patient, allow time for response, do not rush, give eye contact?

500

You know common stressors in the elderly include:

What is loss of family/friends, changes in appearance and functional abilities, major life changes, health issues, cost of healthcare?

500

Your patient is dying. Your goals should include the following:

What is the patient/family will openly communicate with providers, patient will have satisfactory pain relief, assistance with coping?

500

Using therapeutic communication requires asking simple yes or no questions. True or false?

What is FALSE? Always ask open ended questions.