Documentation
What does the CP have to document prior to requesting an FTC?
A PAMS note
Whose been a part of STRIVE the longest?
Yocasta
Who is responsible for scheduling an interpreter for the FTC?
Strive facilitator
What is the turnaround time for FTC forms?
48 hours
What are facilitators responsible for doing before a conference?
Facilitators are expected to review the case in its entirety by going over documentation in cnnx and Evolv.
If a facilitator notices that the FASP is not signed in cnnx, what is expected of them?
If the facilitator notices that the FASP does not have signatures, they are responsible for reaching out to the case planner and their supervisor to let them know the signature is missing.
Who has taken up sewing as a hobby?
Maribel
Where does the facilitator communicate any scheduling barriers?
Microsoft Teams (in the designated program channel)
What section of the form is the facilitator responsible for completing
Who initiates scheduling the collateral?
STRIVE facilitator
When is the Facilitator expected to enter the FTC agreement in Cnnx/ Evolv
Within 48 hours
Who has traveled to India?
Caroline
What is the purpose of a post- conference debrief?
A debriefing session serves as a collaborative space to review how the conference went. It is held to evaluate the effectiveness of the conversation with the family and the safety measures implemented.
After entering the STC note in evolv, what must be done next?
The facilitator has to unassign themselves from the case
What is the purpose of a collateral meeting?
To review the case and address all safety concerns and risk elements. This discussion ensures that all potential issues were recognized and planned for accordingly.
What documentation is needed prior to scheduling an Unsuccessful STC
Who on our team speaks Haitian Creole and French?
Claire
When does the facilitator tag the STRIVE supervisor in a Teams message (not including urgent matters)
On the third attempt at outreach
1st time CP supervisor
2nd time follow up cp + Supervisor
3rd time bring STRIVE supervisor in
What are the stages of an FTC
STAGE 1 - Introduction
STAGE 2 – Identify the situation (5-10m) Seated
STAGE 3 – ASSESS THE SITUATION (30-40 mins)
STAGE 4 – BRAINSTORMING (IDEAS) (20-30 mins)
Stage 5- Reaching a Decision- 15-20M
Stage 6- Recap/Evaluate/Close
When is a collateral supposed to be held
48 hours prior to the conference
When entering the Contact Note FTC Conference (Evolv Contact Note), what sections are the facilitator responsible for completing? (Hint: there are 4)
- Contact Information
-Individuals Present
-FTC agreement upload
-Progress note
Which STRIVE facilitators were hired the same day?
Aramelis and Erin
What expectations do facilitators share with the CP before the conference? (Hint: there are 7 expectations)
When reviewing a form for an unsuccessful STC, what must be in the "PLEASE EXPLAIN what prompted request box" (Hint: Looking for 5 pieces of information)
- Reason for referral
-Why are they moving towards an unsuccessful stc (ex. disengagement)
- Dilligent efforts (ex. unannounced visits, collateral contacts)
-If an SCR call was made/ not needed
- ERC date if one was held
-When the AVP review was completed
While prepping for an STC, you notice there is an open ACS investigation. What do you do?
Reach out to CP, see if ACS is in alignment with closing, if so, see if we can get ACS to document that. If not, see if ACS can attend the conference. If neither is possible, reschedule the conference after the investigation has been closed.