What is this called? 1
Random
What is this called? 2
Common make/model
Fun Facts
100

Stores have 2 of these, one pork and one beef.

Meat saw

100

True or False: the FCC is responsible for the seafood ice machine

False. The ice machine and hardware on the machine is serviced by RAM

100

What product name should drop cords be logged under in the ServiceNow system?

Electrical outlet

100

Which model slicer can be found in the meat department?

VS12

100

What is the function of the evaporators in the meat and seafood prep rooms?

To keep the room cold and at an appropriate temperature.

200

This is a sink used to wash equipment parts and can have a rinse, wash, sanitize compartment.

Multi compartment sink

200

Where are the two places the store can check for a tripped breaker?

Inside the department and the electrical room

200

This product is used inside the service meat case and some seafood cases to prevent product from drying.

Fogging system

200

My common make is a Panasonic

Microwave/steamer

200

True or False: Hand Wrap stations in the Meat department are serviced by ISCS. 

True, hand wrap stations in meat have a scale attached

300

More than one floor drain needing service in the same department is logged under what asset name?

Waste Line

300

If the foot pedal does not work to the floor meat grinder, is the unit still operational?

Yes, the store can manually grind meat without using the pedal.

300

True or False: the refrigerant leak alarms to walk in coolers and freezers are serviced by the Telecom department.

False, leak alarms are serviced by refrigeration alarm monitoring (RAM)

300

What is one common make for the meat cuber/tenderizer?

Bizerba, Berkel

300

True or False: we do NOT log calls for service on the meat patty machine

True

400

This type of grinder is usually placed on top of a table

Tabletop meat grinder

400

True or False: A meat slicer is a low priority call

True, meat slicers are logged as a SEV 5 (one week service)

400

What is the base severity for plumbing issues?

Sev. 4

400

True or False: the mini-32 model is for the tabletop meat grinder

False

400

This type of grinder is typically serviced by the equipment tech

Meat floor grinder

500

True or False: Wall and floor tile repair requests are normally forwarded to the maintenance coordinator. 

True, MC's should be sent tile requests and asked to advise on the direction of service.

500

True or False: A call should be logged for cutting board requests from the store.

False. The request should be forwarded to the divisional parts department.

500

This piece of equipment can have a make of Univex

Tabletop meat grinder

500

What is the common make for meat saws?

Biro

500

True or False: we can log work orders for lighting inside of refrigerated cases

True