Treat
Slow
Groom & Misc
GSA
State Board
100

What are the two brightening ingredients in the Brightening Ingrown Hair Serum?

Vitamin C and Azelaic Acid

100

Where is the Hair Growth Minimizer sourced from?

Daffodils

100

Before major holidays, how may days are blackout dates?

10 days

100

Walk me through checking in a first time guest

Check ID and add birthday

Inform of Late Policy/Medication Policy

100

How often does the bathroom and lobby need to be cleaned?

Every hour

200

There are 3 fruit extracts in the Face and Body Exfoliating Gel. What are they?

Papaya, Pineapple and Lemon Peel Extracts

200

The Slow Body Wash offers gentle exfoliation with this ingredient.

Jojoba beads

200

According to State Board, where should liquids be placed in the storage closet?

Bottom shelves and not above boxes or items that can be contaminated under.

200

What is our policy when a guest asks "Who is the best waxer?"

Every one of our waxers go through the same in house training to ensure the same level of excellence no matter who you go with.

200

Why does the supply room door need to be closed at all times?

Barbicide

300

What is the hydrating ingredient in our Get Smooth Cream?

Sweet Almond Oil

300

What is the performance ingredient in the Slow products?

Narcissus Tazetta Bulb Extract

300

What is our medication policy???????????????????

Retin-A: 7 days before/after

Acutane: 6mo before/after 

Blood Thinners: Can wax with guest approval of possible outcomes.

300

What is our "Here and Now Policy"?

If youre not with a guest and your next guest checks in early, you are to take that guest immediately.

300

What part of dress code is also a State Board Regulation?


Name Tag

Hair pulled back

Clean Uniform

Brows done 

Crocs need to be in sport mode

400

What are the AHAs/PHAs that are in the Get Smooth Polish?

Polyhydroxy Acid, Glycolic Acid and Lactic Acid

400

There are 4 ingredients that can be found in every Slow product. What are they?

Narcissus Bulb Extract (Hair Growth Minimizer), Vitamin E, Sea Kelp and Chamomile

400

If a guest is allergic to aloe and they are getting a Brazilian and underarms service, what in suite products can we use on them and what in suite products can't be used on them?

Pre-wax cleanser, Pre-wax oil, Wax, and Ingrown Hair Serum 


Can't use: Restoring Serum and Body Lotion

400

What are all the 1st time guest offers?

Free: Eyebrows, nose, ears, underarms, bikini line, mid back, upper back or lower back

50% Off: Brazilian, Bikini Full or Full Back 

30%  Off: Full Face

400

How long is premade Barbicide good for?

72 hours

500

Which treat product has the hair growth minimizer?

Ingrown Hair Wipes

500

One of the things that sets EWC products apart from the competitors is that it is formulated without these 7 things. Name 4

Parabens, mineral-oil, phthalates, hydroquinone, triclosan, formaldehyde and gluten

500

What are the 3 main ingredients in the Brow Building Serum?

Rice Protein, Provitamin B5, and Turmeric Root Extract

500

What does a secret shopper look for when checking in?

-Does the GSA stand and greet the guest?

-Proper Dress code 

-Name Tag

-Medi/Late Policy

-Positive attitude?

-Any Waxers sitting in the lobby?

500

Are you allowed to eat in the suites?

NO