KohAlma
These items, usually referred to as electronics and chargers, are checked in/out using this (or these) system(s).
Alma
The iPad is used for the hourly headcount as well as these checklists.
Opening and Closing Checklists
A student must use this item on a copier to release a print job that was submitted using Follow Me printing.
Eagle Card
When submitting a note in the comms log, you should include this identifying piece of information.
Initials or name. (100 bonus points if they mention the date of the incident/issue).
This is who you call if someone in the library is experiencing a life threatening emergency.
911 or Prescott Police Department.
This item, which requires printing a receipt for the patron, is checked out in Koha.
Culture Pass
When Angela, Noelle, Linda, or Andrew messages you on Signal, this is what they require from you in return.
A timely response.
A campus department, residing outside of the library, that should be contacted if a patron is having issues setting up Follow Me on their personal electronic device.
IT (Information Technology). Have them call the help line or see ResNet if they are currently on staff.
When you clock out, you should submit this.
Note in Humanity.
This is who you should call if someone turns in an Eagle Card, identification, or high value item to the lost and found.
Safety and Security
Items owned by YLN libraries that are on the hold shelf for ERAU patrons should be checked out in this/these system(s).
Koha and Alma
My apologies, close personal friend of mine, I am currently working and cannot continue this lengthy conversation. Please contact me after my shift has concluded.
What you say to a friend who wants to hang out with you at the desk while you're working.
This is where detailed instructions for setting up Follow Me printing on a student's personal device can be found online.
IT knowledge base.
This is what you should do when you requested coverage for a shift that you cannot make but have not found a substitute.
Notify a supervisor and ask how to proceed with as much advanced notice as possible.
When contacting safety to pick up lost and found items when our lost and found is full, this is what should be done prior to safety's arrival.
Bag up all lost and found items.
Books and DVD's owned by the Hazy Library should be checked out in this/these system(s).
Koha and Alma
When encountering a scenario you do not know how to handle, student employees should do this instead of prioritizing speed and potentially making a mistake.
Ask for help.
In addition to student owned laptops, these devices can submit print jobs using the Follow Me printing system.
Phones and/or Tablets
When a supervisor is not available, this is what you should do when you encounter an issue with Alma.
Make a note in the comms log under the Alma tab. Bonus 100 points if you say apologize to the patron for the inconvenience in addition to the above answer.
This on campus department may be recommended to students who are experiencing challenging emotional times or visibly concerning mental health states.
Counseling Services
When Interlibrary loan items are returned, this is the proper procedure.
Place on the appropriate shelf by Linda and Andrew's office. Does not need to be checked in.
These part-time library employees are extremely knowledgeable peers that are available to train, mentor, and assist all student employees regarding their library position.
Student Leads, Anise and Paytn
A popular printing service in the Hazy Library that cannot be submitted using Follow Me printing, requiring the student to sign in to a Hazy Library computer.
Poster or Plotter
This person should be contacted when an urgent issue arises but there is currently no supervisor is present in the library.
Andrew
The Safety Coordinator for Hazy Library.
Andrew