Student Accounts
FinAid
Customer Service
Staff
Misc.
100

What does SIS stand for?

Student Information System

100

What forms do prospective students need to fill out to be considered for need based aid?

CSS profile and FAFSA

100

What is the name of the law that prohibits giving information to anyone who has not been granted access to financial information?

FERPA

100

Who is the director of financial aid?

Steve Lindley

100

What are our school year office hours?

8-5 

200

At what point is a registration hold placed on a student's account?

Any balance $1,000 or over.

200

What items do you need to complete in order to receive your federal loans?

Master promissory note and entrance counseling. 

200

Where can you direct students to find the most current balance on SIS?

In the financials tab, under account detail. 
200

Who should you go to with questions about the student health insurance?

Rosie!

200

Where do you direct someone who has questions about student employment?

HR

300

How much does interim cost?

No additional charge as long as they are enrolled as a full time student in either fall or spring.

300
What is the difference between an Subsidized and unsubsidized loan?

Unsub will collect interest while in school.

300

When are spring bills due?

February 1st.

300

Who is the financial aid counselor that deals with Veterans benefits?

Sean Lauderbaugh 

300

What is our office number?

120

400

How can students appeal to be on a reduced meal plan?

They need to meet with Bon Appetit, and then file an appeal form that is then decided upon by a committee. 

400

What is the partnership grant and the maximum amount you can receive with it?

St. Olaf's matches faith based scholarships up to $1,000

400

Where do donation for the school get sent?

Alumni hall 

400

What office does Student accounts fall under?

The business office

400

How many of our staff members have taken classes at Olaf?

3

500

Name the 5 different types of payment methods

What are 529, Cash, Check, Credit/Debit, Wire Transfer?

500

Is the housing grant a need based or merit based form of aid?

Merit based! Given to all students who receive a St. Olaf academic scholarship. 
500

What are the student accounts and financial aid phone extensions? 

x3019

x3296

500

Who in student accounts and financial aid has worked here the longest?

Steve

500

What is the combined total number of pets that our office staff have.

11