Chapter 3
Communication
Business Communication
Chapter #3- part 2.
Random
100

What is the theme name of Chapter #3?

Managing and Organizing Yourself

100

This type of communication includes all unwritten, and unspoken messages, whether intended or not.

Non- Verbal


100

What is ETHNOCENTRISM?

The belief in the superiority of one's own culture
100
Anything that stands in the way of progress can be called?

Interference

100

A good employer will often provide honest and constructive information often called 

 Feedback

200

This means - your own control over what you do as well as how and when you do it.

Self Discipline

200

In the Essentials of Business Communication text book we studied Overcoming Barriers to Effective Listening. List two of the 7 barriers.

Physical Barrier, 

Psychological Barrier,   Language Problems, 

Non Verbal Distractions,    Thought Speed,

Faking Attention, Grandstanding.

200

a PERCEPTION OF OTHER CULTURES SOMETIMES CAUSE US TO FORM IDEAS ABOUT THAT GROUP

STEREOTYPES

200

A good chance, prospect or timing can be defined as.

Opportunity

200

Daily Double........ Daily Double


This refers to the rules and customs that guide polite behavior in a particular setting

Business Etiquette

300

What is described as Forward movement toward a goal

progress 

300

In effective Listening- Grabbing the limelight in conversations would be considered what?

Grandstanding

300

As the world becomes more multi-ethnic, What word describes- to be open minded and receptive to new experiences?

Tolerance

300

What is a reward or encouragement?

Incentive

300

You should come to work clean ,tidy and well groomed everyday, this is called

Apperance

400

What defines ... "Your goals need to be clear and concrete".

Clear Goals

400

DAILY DOUBLE.....WORTH DOUBLE

In effective listening what do we call when someone who look as if they are listening but has checked out of the conversation.

Faking Attention

400

Daily Double.......Daily Double.......


People in low - and high -context cultures tend to communicate differently with words.  This is called?

Communication Style

400

When you put things off in order to avoid doing something you find difficult


Procrastination

400

This type of corporation that has 75 or fewer stockholders

S- Corporation

500

An obligation to answer others regarding your behavior, the completion of a task or responsibility, or adherence to a standard.

Accountability

500

Because we can process thoughts at least three times faster than speakers can say them, we become bored and allow our minds to wander.  What is this called?

Thought Speed

500

The complex system of values, traits, morals, and customs shared by a society , region, or country is defined as  ?

Culture

500

Something that merits your attention ahead of other task.

Priority

500

This is owned and controlled by an individual.

Sole proprietorship