Primary/ General Aircraft
SOP
First Aid
Security
Emergency Subjects
100

What 3 ways do oxygen masks deploy?

Automatically, electronically, manually 

100
How often should FA's walk through the cabin during flight?

Every 15 minutes

100

What are the 3 supplemental oxygen sources that we carry onboard? What order should they be used?

POB, PPOB, Aviox 

100

What are the 4 principles of Flight Deck entry and exit procedures?

Preparation

Positive Control

Three Seconds 

Door, Door, Door

100

When preflighting equipment, what is a general check?

Is it there? How many?

Is it secured/stowed?

Has it been used?

200

How many Cabin Doors are on a B737?

How many OWE?

How many total exits?

4

2

8

200

What is the maximum amount of UNMR's on a flight? Where are they seated? 

6

Preferably in an aisle seat, the last 3 rows

200

What medical kit is used before the EEMK and the EMK?

The FRK (First Responders Kit) 

200

What is the covert signal that a FA will give, when under duress?

First AND last name

200

What color are crew life vest?

Orange and Red
300

How many jumpseats are on a B737?

3 Double Jumpseats or 6 in total 

300

In the event of a flight delay, how often should FA's provide updates to customers?

Every 30 minutes

300

T or F, 

FA's cannot honor a DNR and must provide BLS in the event of an emergency situation, onboard?

True

300

Who makes the final call about removing a customer from the flight?

The captain and Ground Service Coordinator (GSC) 

300

What is the difference between an incident and an accident?

Incident - interruption of normal procedures 

Accident - person/ aircraft suffers any serious injury (or death)

400

What exits are usually blocked in a ditching on a B737? Why are they blocked? 

AFT 2L/2R, the Aircraft is tail heavy

400

After the boarding door has closed and the armed door announcement has been made, what 3 things need to be done?

Arm doors, cross check, standby for all call

400

What are the first 3 steps FA's use when administering First Aid?

Check, Call, Care

400

What are the 4 Threat levels?

Level 1 - Disruptive and Suspicious 

Level 2- Physically Abusive Behavior 

Level 3- Life Threatening 

Level 4- Anything dealing with the flight deck

400

What does TEST stand for?

Type of Emergency

Preparation for possible EVACUATION

Special Instructions 

Time available until landing 

500

What do these color chimes mean:

Blue?

Pink/Red?

Amber?

Blue - Customer

Red/Pink - Crew to Crew

Amber - Lavatory 

500

What is the chain of command?

Pilot/Captain

First Officer 

Relief Officer 

International Purser/Purser 

500

What does CLAMP stand for? 

Crew 

Licensed Medical Profession 

AED

MedLink

Pilot

500

When a Threat Level 2 takes place, what are the 3 briefer roles?

Flight Deck Briefer 

Passenger Briefer

Assailant Briefer 

500

Fill in the blank:

"The green flow ____ _____ _____ _____ _____ is inflated"!

"The green flow indicator portion of the bag is inflated"!