Object Manager and Lightning App Builder
Which field type would be appropriate to use for a requirement to record the opening and closing hours for store locations?
Choose 1 answer.
A. Business Hours
B. Date/Time
C. Hours
D. Time
D. Time
Which Sales Cloud feature allows Sales Reps to view a visual summary of their opportunities by Sales Stage?
A. Sales Path
B. Opportunity Kanban
C. Opportunity Workspace
D. Opportunity Manager
B. Opportunity Kanban
John modifies a record in Salesforce. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the 'Last Modified' field of this record?
A. The designated workflow user
B. John
C. The default workflow user
D. The last user to modify the record prior to John
B. John
The Sales manager informs the administrator that there is a need to be able to assign a task to a group of users. Which of the following statements are true regarding group tasks that the administrator should tell the Sales manager? Choose 2 answers.
A. The same task is assigned to all members of the group.
B. Group tasks are enabled by default in Lightning Experience
C. Each member of the group is assigned a copy of the task
D. Group tasks can only be created for personal groups.
B. Group tasks are enabled by default in Lightning Experience
C. Each member of the group is assigned a copy of the task
What are some differences between using the Data Import Wizard and Data Loader? Choose 3 answers.
A. Mappings can be saved with Data Loader but not with the Import Wizard
B. Triggering workflow rules is optional when using the Import Wizard but not with Data Loader
C. The Data Import Wizard can only load standard objects but Data Loader can load custom objects
D. Both Data Import Wizard and Data Loader can be accessed by all users
E. Data Import Wizard cannot export records but Data Loader can
A. Mappings can be saved with Data Loader but not with the Import Wizard
B. Triggering workflow rules is optional when using the Import Wizard but not with Data Loader
E. Data Import Wizard cannot export records but Data Loader can
What does a page layout in Lightning Experience control when a user views or edits a record?
Choose 3 answers.
A. Displayed buttons
B. Permissions to edit a record
C. Displayed related lists
D. Displayed fields
E. Ability to modify the related list type
A. Displayed buttons
C. Displayed related lists
D. Displayed fields
Which of the following are steps related to set up Web-to-Lead? Choose 3 answers.
A. Create an assignment rule
B. Create a Web-to-Lead record type
C. Create a new custom object
D. Create an auto-response rule
E. Map lead fields
A. Create an assignment rule
D. Create an auto-response rule
E. Map lead fields
When specifying rule criteria for a workflow, which of the following options can be used in the rule criteria? Choose 2 answers.
A. A formula
B. A formula and combination of field criteria at the same time
C. A combination of field criteria
D. A CAPTCHA code
A. A formula
C. A combination of field criteria
The Sales Director of Cosmic Solutions would like to increase the productivity of sales representatives by synchronizing items between salesforce and Outlook. Which data can be synchronized using Lightning Sync with SalesforceOutlook Integration? Choose 2 answers.
A. Opportunities
B. Contacts
C. Events
D. Accounts
B. Contacts
C. Events
When using the 'Data Export' page in Setup, which file type is used to export a backup of Salesforce data on a weekly or monthly basis?
A. DOC
B. HTML
C. CSV
D. SFDC
C. CSV
In the opportunity record, the Salesforce Administrator needs to display the name of the parent account related to an account that is associated with the opportunity. How can this be accomplished?
Choose 1 answer.
A. Create a custom field with a dependent lookup filter on account.
B. Create a cross-object formula field to reference the parent account name
C. Create a custom field for the parent account name and use a workflow field update to update it with the parent account name
D. Add a custom field with an account lookup
B. Create a cross-object formula field to reference the parent account name
Cosmic Enterprises usually has multiple marketing and advertising campaigns running simultaneously. They want to determine which campaigns contribute more to their lead generation and conversion during a particular season. Which feature can help them with this requirement?
A. Einstein Opportunity Insights
B. Einstein Campaign Segments
C. Einstein Lead Scoring
D. Einstein Activity Capture
C. Einstein Lead Scoring
The sales manager needs to be notified when large opportunities are nearing the Closed Won stage. What can a Salesforce Administrator create or use to fulfill this requirement?
Choose 3 answers.
A. Create a process in Process Builder to send a notification
B. Create a workflow rule and an email alert
C. Create a flow to send the email
D. Use the opportunity escalation rule
E. Create a workflow rule, email template, and email alert
A. Create a process in Process Builder to send a notification
C. Create a flow to send the email
E. Create a workflow rule, email template, and email alert
A user has asked how they can find a list of their activities as they cannot find an Activities tab in Lightning Experience. How can the Salesforce Administrator assist the user? Choose 3 answers.
A. Ask a developer to create a new tab to display Activities
B. Advise the user to access the Tasks tab, Calendar tab, or Activity timeline
C. Look for an AppExchange app that adds an Activity tab
D. Create a new custom object tab for Activities and allow the user's profile to access it
E. Modify the user's profile and add access to the Activities tab
A. Ask a developer to create a new tab to display Activities
B. Advise the user to access the Tasks tab, Calendar tab, or Activity timeline
C. Look for an AppExchange app that adds an Activity tab
As a responsible Salesforce Administrator, it is important to perform data management. Data export is one of the activities within data management. Which of the following are correct in regards to data export and backup? Choose 2 answers.
A. Exports will always complete within 5 hours.
B. Large exports are broken up into multiple files.
C. Formula and roll-up summary fields are always excluded from exports.
D. The Schedule Export option allows you to schedule the export process daily.
B. Large exports are broken up into multiple files.
C. Formula and roll-up summary fields are always excluded from exports.
An administrator is considering deleting a custom text field on the Account object that is thought to be no longer needed. What is true regarding a deleted field?
Choose 1 answer.
A. It can be recovered within 15 days of deletion
B. It can be recovered within 30 days of deletion
C. It can be recovered at any time
D. It can never be recovered
A. It can be recovered within 15 days of deletion
Sarah is the manager of a team of sales reps who collaborate on Opportunities. They are each awarded an appropriate share of the total sale on each Opportunity. Which of the following features should her company implement?
Choose 2 answers.
A Opportunity Collaboration
B. Opportunity Revenue Sharing
C. Opportunity Splits
D. Opportunity Teams
C. Opportunity Splits
D. Opportunity Teams
If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteria. Which option should be used to meet the requirement? Choose 1 answer
A. Create two workflow rules, each with its own action
B. Create one process using Process Builder
C. Create one workflow rule with two workflow actions
D. Define two processes using Process Builder
B. Create one process using Process Builder
The Sales team is excited to be able to access their data using the Salesforce Mobile App on their phone. The Salesforce Administrator explained that they will be able to access most of their data and functionality, but there are a few limitations. What is true regarding the data and functionality available using the Salesforce mobile app? Choose 2 answers.
A. Leads can be viewed but cannot be converted
B. Records can be submitted for approval
C. Account, Contact, and Opportunity records can be created, viewed, and edited
D. Cases cannot be maintained
B. Records can be submitted for approval
C. Account, Contact, and Opportunity records can be created, viewed, and edited
Where can the Salesforce record ID be obtained from? Choose 3 answers.
A. Reports
B. Data Loader export file
C. Record name
D. Setup
E. The record URL in the browser
A. Reports
B. Data Loader export file
E. The record URL in the browser
Which of the following types of fields can be used as the controlling field in a field dependency?
Choose 2 answers.
A. Standard Checkbox
B. Custom Picklist
C. Custom Multi-Select Picklist
D. Formula Field
A. Standard Checkbox
B. Custom Picklist
Which of the following are true regarding the Lead Conversion process? Choose 3 answers.
A. An Account is created if one with the same name is not found
B. An Opportunity is always created
C. A Contact is created if one with the same name is not found
D. Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields
E. If Person Accounts are enabled and the Company field does not have a value, a person account will be created
A. An Account is created if one with the same name is not found
C. A Contact is created if one with the same name is not found
E. If Person Accounts are enabled and the Company field does not have a value, a person account will be created
Cosmic HR Services has a flow that runs on leads from companies with more than 500 employees which are created via data imports, third-party integration, and manual input. The flow updates the Telesales Representative' custom field value of the first 50 leads to Sales Agent A. The flow loops again through the remaining leads that do not have Telesales Representative' values and updates the field to Sales Reps B, and so on. Which elements are required to be in the flow?
Choose 3 answers.
A. Subflow
B. Collection Sort
C. Assignment
D. Screen
E. Loop
A. Subflow
C. Assignment
E. Loop
What do Chatter Free users have access to?
Choose 2 answers.
A. Salesforce data related to any Chatter posts they are mentioned on
B. Files shared to the groups they belong to
C. Member profiles for any groups they belong to
D. Salesforce account data
B. Files shared to the groups they belong to
C. Member profiles for any groups they belong to
Cosmic Solutions has had problems with duplicate records in their org in the past. They have implemented several measures to reduce the number of duplicates they currently have. They have also implemented dynamic forms on their record pages. With both dynamic forms and duplicate management being used, at which point can the agents be warned at the earliest about potentially duplicate records?
A. Before saving a record
B. Only after making a save attempt
C. Only after a record is saved
D. Only after a scan is run
A. Before saving a record